Site Service Supervisor

Site Service Supervisor

Guardian is the largest independent manufacturer focused solely on fall protection, is looking for a self-starter to join our team. Our vision to always be FIRST CHOICE, is more than a statement, it's an overall attitude and commitment to each other. Our mission is to provide innovative solutions and educate the community to protect the workforce and save lives. This person will be the sales expert to lead and manage the development of a designated territory. As a engineered systems specialist, the expectation is to live our vision and mission while bringing in new business and growing revenues. We are a fast-paced company and there will be excellent opportunities for growth for the right person. Our company provides a great work environment and an excellent benefit package.

Our purpose is to make height safety simple so our partners could focus on what is important to them.

One Team. One Goal. We go further together – diverse in our talents, united in our goal of making safe simple.

Stand Tall. We step up to the toughest challenges and stand up for what is right.

Dare to be Different. We are open-minded and unafraid – prepared to go against the herd when we think there is a better way.

Responsibilities:

• Perform Pull tests, System Inspections and supervised Installation on jobsites across the country per applicable standard and product requirements.
• Complete test and Inspection reports documenting all findings in professional manner
• Perform Final Inspection and sign off of installed systems
• Conduct Trainings for System Users and document per OSHA standards
• Oversee the installation of Fall Arrest systems by a wide variety of trades.
• Maintain a safe and effective jobsite at all times
• Follow all applicable OSHA Jobsite Safety Requirements
• Provide product and technical information to customers
• Provide superior services to clients, existing accounts and maintain exceptional client relations.
• Other duties as assigned.

Education & Experience:

• Associates degree preferred
• Excellent organizational skills
• Ability to perform and prioritize multiple tasks while working both independently and with a team
• Ability to respond appropriately to constant change in priorities and services as dictated by management and customer needs
• Must have strong interpersonal skills and the ability to communicate effectively with a variety of people through both verbal and written communication lines

Additional Qualifications:

• Amiable, friendly and positive character traits and a willingness to learn about technical aspects of the products
• Ability to analyze and evaluate territory dynamics, develop sales plans and accurately forecast sales
• Strong organizational and time-management skills
• Ability to meet sales goals and overcome obstacles
• Enthusiastic drive to succeed with obvious confidence and competitive nature
• Proven successful academic performance or demonstrates high level of communication skills and intelligence
• Solid prospecting abilities & excellent customer relationship skills
• Comfortable using technology to run territory with internet, cloud services, and digital marketing
• OSHA 10 & 30HR Certification

Competencies:

• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Physical Demands and Work Environment:

This position will require extensive physical work at height. Standing, sitting, and/or walking for extended amounts of time while communicating with customers and processing paperwork, working on a computer and making inbound/outbound calls. Some lifting, bending, reaching and squatting throughout the shift while sorting and moving product. Must be able to climb a 100-foot ladder. Must be able to lift up to 60 lbs. Must be able to complete our Competent Person Training which will include use of products at heights and repelling.