Application/service Engineer

Application/Service Engineer

Groz-Beckert is the world's leading provider of industrial needles, precision components and fine tools as well as systems and services for the production and joining of textile surfaces. The products and services support the fields of Knitting, Weaving, Felting, Tufting and Sewing around the world.

Where all the threads of the organization come together: Groz-Beckert headquarters in Albstadt, Germany. The family-owned company also has production plants in Raesfeld, Germany, as well as in the Czech Republic, Portugal, the USA, India, China and Vietnam. Numerous distribution subsidiaries and distribution partners round off the company's global presence. Groz-Beckert offers its customers comprehensive partnership across the entire textile world - unlimited and directly on-site in over 150 countries.

Job Description:

Provide Technical & Service support to NW Division

Attending to performance/service issues/complaints related to NW Division, reported by customers

Making Specification sheet for carding, Mounting, Remounting of cards, Troubleshooting

Support Sales support team by running trial of new products and competition information

Conduct product trials for technical department for new developments and to support R&D on new products

Share observations on exiting products and suggest improvements to enhance performance

Handling complaint registration process in SAP

Education/Experience:

Diploma/Degree in Textiles or Mechanical Engg

Must Skills: Carding knowledge in installation and service. Fixing of Mounting device