Email Marketing Specialist (CRM & QA Focus) - Remote Eligible

Email Marketing Specialist (CRM & QA Focus)

Full-Time | Remote

Are you the type of marketer who catches every typo, broken link, or targeting issue before a campaign goes live? Do you enjoy owning execution while ensuring every detail is flawless?

We're looking for an Email Marketing Specialist with a strong QA and operations mindset to support lifecycle campaigns across email, push, and in-app channels. This role is ideal for someone who thrives in structured environments, loves checklists, and takes pride in executing high-quality campaigns.

Why You'll Love This Role

• Be the quality gatekeeper for high-impact email and CRM campaigns
• Work across email, push, in-app, and promotional campaigns
• Collaborate with cross-functional teams in a fast-paced environment
• Gain exposure to advanced lifecycle marketing tools and workflows
• Grow into strategy, insights, and campaign optimization

What You'll Be Doing

As an Email Marketing Specialist, you'll ensure campaigns are executed accurately, efficiently, and aligned with strategy.

Campaign QA & Execution

Conduct end-to-end QA on email templates, flows, popups, and SMS campaigns Ensure consistency across branding, copy, targeting, and product alignment Validate all technical setups before launch (audience targeting, triggers, deliverability) Review campaigns across copy, code, and creative assets

Campaign Operations

Prepare and execute CRM campaigns (email, push, in-app, promotions) Schedule and deploy campaigns using ESP/CRM tools Monitor workflows and ensure campaigns align with strategy

Project Management & Documentation

Maintain campaign documentation: tickets, calendars, campaign overviews Update JIRA (or similar tools) and track campaign progress Join daily syncs to review workload and priorities Flag SLA risks, QA issues, and recurring errors to the team Identify gaps and continuously improve QA processes

Cross-Functional Collaboration

Work closely with marketing, product, and creative teams Ensure alignment across stakeholders on timelines and deliverables

Must-Have Qualifications

• Experience using project management tools (Notion, Confluence, ClickUp, etc.)
• Proficiency with JIRA (or similar), Slack, and Google Workspace
• Experience reviewing, updating, and scheduling multi-channel digital campaigns
• 2+ years of experience with an ESP platform
• 1+ year of CRM QA experience (Braze is a strong plus)
• Basic Google Sheets skills
• Basic HTML knowledge

Nice-to-Have

• Experience working with app-centric or mobile-first products
• Basic knowledge of SQL or data querying

Who Thrives in This Role?

• Detail-obsessed operators who double- and triple-check everything
• Process-driven individuals who love checklists and structured workflows
• Fast responders who can meet deadlines in a high-paced environment
• Strong communicators with excellent written and spoken English
• Team players who proactively flag issues and improve processes

Growth Opportunities

• Expand into campaign optimization and performance insights
• Take on more ownership in lifecycle marketing strategy
• Help refine and scale QA systems and operational processes

If you're passionate about flawless execution and want to make an impact in email marketing, apply now!