Petroleum Delivery/service Tech - Conserv FS - Dekalb, IL

Petroleum Delivery/Service Tech - Conserv FS - Dekalb, IL

Conserv FS is a full-service agriculture cooperative offering high quality turf, energy, and agronomy products and services for the purpose of improving customer profitability since 1928. Conserv FS is headquartered in Woodstock, IL and serves patrons in southeastern Wisconsin and northern Illinois. The Conserv FS vision is to be the best, most innovative and diversified agricultural cooperative.

Petroleum Delivery/Petro Service Tech

Reports To: Energy Operations Manager

Status: Non-Exempt

Salary Range: $25.00 - $30.00 / hour

Purpose and Summary Statement

Provides energy product deliveries and services to customers. Assists with resolving customer complaints in accordance with the company policies and procedures.

Essential Job Functions

Delivers all energy products utilizing a single or tandem axle truck and performs work related to the propane, petroleum, lubricant, and service areas.

Delivers to farm, home, and commercial customer accounts.

Safely handles all energy products at all times.

Ensure tank installations and service work are made to customer requirements. Perform tank maintenance as needed per Conserv FS requirements on customer tanks.

Completes technical and product training in order to stay up-to-date and knowledgeable of product changes.

Reports all complaints to supervisor and utilizes appropriate procedures in handling complaints.

Assists with inventory, making sure it is done correctly, on time, and sent to the main office.

Takes necessary steps to control/manage shrink.

Inspects truck and bulk plant on a regular basis and ensures a timely repair.

Works with Service Specialists in other regions of the company to collaborate and share the workload throughout our service territory.

Understand and follow all local, state and federal requirements required for installation of any equipment we work on.

Must be physically able to handle energy products, package and bulk, and operate energy department equipment.

Maintain valid CETP Basic Principles and Practices certification.

Ensure proper company billing procedures are implemented at time of service or installation.

Manage customer billing and truck inventory through use of electronic billing system, wEBS or other company issued technology on a timely basis.

Maintain control of work order tickets and be accountable for each ticket number. Make a reasonable effort to have delivery and service tickets signed by customer representative.

Maintain delivery equipment to D.O.T. standards and ensure that all D.O.T. driver responsibilities are performed including, but not limited to, pre and post trip inspections.

Report all product spills, over runs, vehicle accidents or work-related injuries to supervisor immediately.

Be available for extended service hours of operation as the season and customers demand.

Be able to help in other departments and roles when needed.

Other Job Functions

Displays good judgment, positive attitude, and enthusiasm in dealing with customers and fellow employees.

Maintains a good working knowledge of and utilizes applicable company computer programs such as, wEBS, FBS, and email.

Supports and contributes to total company goals and objectives through collaboration efforts.

Responsible for maintaining the assigned vehicle according to company standards, adhering to the uniform policy, maintaining the appropriate professional image.

Follows ConservFS's Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.

Performs all other duties as assigned.

Requirements

Normally requires a high school diploma or equivalent, able to demonstrate strong reasoning ability to solve practical problems and handle customer inquiries and concerns.

Must have and maintain a Commercial Driver's License (CDL) with Hazmat and Tanker endorsements. Class A preferred.

Will be required to travel independently and work self-directed.

Occasionally exposed or required to:

• Extreme weather conditions (hot, cold, wet, etc.)
• Working conditions may include dust, fumes, chemicals, and electrical hazards with appropriate safety measures.

Must be willing to work hours beyond those considered "normal."

Ability and willingness to participate in required training that may include education on ConservFS's policies and procedures and additional training as it relates to the requirements of the position.