Senior Account Manager, Solutions Planning

Senior Account Manager, Solutions Planning

London, United Kingdom

WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalization at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

WPP Media Solutions sits at the heart of WPP's media, data, technology, and performance ecosystem, bringing together best-in-class planning, activation, data, and commerce capabilities to solve complex client growth challenges. Working across WPP's agency brands and specialist units, Media Solutions is designed to deliver integrated, future-proofed media strategies that are people-first, privacy-safe, and outcomes-driven.

In 2026, WPP Media Solutions continues to lead the industry in applying AI-enabled planning, advanced measurement, and cross-channel innovation to help brands connect with audiences in meaningful, measurable ways.

The Senior Account Manager is responsible for ensuring the gold standard delivery of client campaigns, audience strategy, and all supporting collateral across the agency patch. This role involves leading educational sessions, developing Account Managers (AMs), and maintaining an exemplary knowledge of products and solutions. The ideal candidate will have a deep understanding of the media landscape and will be adept at strategic decision-making with senior agency planners and independent clients. They will lead by example and ensure every client interaction with us is a positive one, resulting in continued growth for all.

Key Responsibilities:

• Campaign Management: Oversee the delivery of campaigns and brief responses, ensuring high standards across the agency patch.
• Team Development: Mentor and develop AMs, fostering their growth, enhancing their capabilities and ensuring we are collectively working towards delivering our objectives.
• Educational Leadership: Lead agency surgeries and education sessions to share knowledge and best practices.
• Product Expertise: Maintain an exemplary understanding of products and solutions, and apply this knowledge to address key client business challenges, with a view to continuous innovation and improvement.
• Client Engagement: Develop and maintain strong relationships with clients, understanding their business challenges and providing strategic solutions, resulting in trusted, long term relationships and business growth.

Skills and Experience:

At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Core role competencies:

Strategic & Commercial Acumen:

• Proven experience in agency or account management, with a strong understanding of the media market, dynamics, and competition.
• Ability to manage sales pipelines, forecast revenue, and apply data insights to solve client business challenges.
• Strategic decision-making and problem-solving capabilities, with a focus on achieving team and personal goals.

Client & Relationship Management:

• Exceptional communication and interpersonal skills, capable of building and maintaining long-standing, valuable relationships with clients and agencies.
• A track record of establishing high levels of client satisfaction, adept at navigating challenging conversations and proactive problem mitigation.

Leadership & Professional Excellence:

• Demonstrable ability to work independently, lead by example, and maintain high standards across all tasks.
• Experience in positively managing or mentoring team members and collaborating effectively with cross-functional teams.
• Energetic, resilient, and proactive, with a keen eye for detail in media booking, finance, and delivery processes.
• Proficiency in Excel and PowerPoint.

Organisational & Cultural Fit:

• Meticulous attention to detail, ensuring compliance with established guidelines and contributing to continuous improvement.
• A proactive learner, keen to stay updated with industry trends, and a positive contributor to wider company initiatives.

Life at WPP Media & Benefits:

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location