SALES Product Specialist

Sales Product Specialist

Location: Home Office, CL

Contract Type: Regular Full-Time

Area: Sales/Sales Operations

Grifols is a global health company that since 1909 improves the health and well-being of people worldwide. We are leaders in hemoderivatives and transfusion medicine and develop, produce, and market innovative medicines, solutions, and services in more than 110 countries and regions.

We believe that diversity brings value to our business, our teams, and our culture. We are committed to equal opportunities and our mission is to offer an inclusive environment where differences add to our company. Help us lead one of the largest pharmaceutical companies in the world. We are a global leader in plasma-derived medicines with a presence in more than 100 countries and a growing global team of over 20,000 people. That's why we need a Sales Product Specialist like you.

Your Responsibilities Will Be

• Achieving the sales plan objectives in Chile, maximizing the organization's benefits through the best service and customer loyalty. • Prospecting and acquiring new clients in Chile, promoting the Grifols product portfolio and increasing the base of active clients. • Managing sales to end customers in Chile, ensuring the fulfillment of contracts and tenders, proposing improvements, and prioritizing the highest potential accounts. • Collecting and analyzing market information, entering it in the CRM and proposing the inclusion of new technologies in tenders. • Providing specialized technical support (DxCTS) as an expert in reagents, software, and instruments, both remotely and on-site, ensuring maximum customer satisfaction. • Maintaining the traceability of all support activities in the CRM and ensuring the follow-up/resolution of complaints and corrective services. • Training clients and end-users, developing training programs and technical materials in collaboration with the Training Department. • Participating in national and international training to ensure updated knowledge of the products. • Collaborating closely with Sales Support, Commercial Operations, and After-Sales Service in Chile, reporting to the Commercial Sales Manager of Transfusion Medicine.

Who You Are

To successfully perform this job, a person must be able to carry out the responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• University degree in biomedical sciences. • 2-3 years of experience in sales of diagnostic products in Latam and as a Specialist Applications. • Advanced proficiency in Microsoft Office (especially Excel). • Experience in CRM (preferably Salesforce), desirable handling of business intelligence tools and the Mercado Público platform. • Native Spanish and sufficient English to attend training and make presentations in public. • Teamwork, optimism, and flexibility. • Ability to navigate ambiguous environments with creativity and common sense. • High active listening, sensitivity to the needs of clients and colleagues, resistance to frustration, and self-motivation. • Transparency, honesty, and fluency in relationship with managers at any level.

What We Offer

Being part of Grifols means the opportunity to work in an international projection environment where equal opportunities are promoted.

It means the opportunity to develop professionally, to have continuous training, and to integrate into a team of professionals where the individual contribution of each one counts. Our commitment is to maintain an environment that favors the professional development of our employees in a good working environment.

The human capital of Grifols is key both in the development of activities and in the expansion process of the company.

We believe in diverse talent and want to eliminate any barriers that may prevent your participation. If you need any adjustment in our selection process, please do not hesitate to inform us when applying. We are here to help you.

• Indefinite employment contract • Location: Chile. Ideally, you are located in Santiago.