Natural Food + Grocery Operations Coordinator // Whole Foods Market - Remote Eligible

Operations Coordinator

Green Spoon Sales is a leading natural products sales agency, representing the most exciting and innovative brands in CPG nationwide. We are a mission-driven team fueled by the desire to transform the retail landscape and expand the shelf space of healthier, cleaner, sustainable products. Join us on our journey of spreading good food and good vibes while impacting the world around us in a positive way. Natural Food, Good People.

Green Spoon Sales is looking for a positive, passionate, and detail-oriented Operations Coordinator based in the greater Austin, TX area to be a part of our Whole Foods Market Team! This position requires employees to utilize a home office.

Responsibilities include but are not limited to:

• Operational Execution and Reporting
  • Pull, analyze, and share routine reporting from the WFM Supplier Portal, including average pricing, voids, and other ad hoc requests
  • Maintain, update, and distribute trackers in accordance with established workflows, coordinating with content owners to ensure accuracy and timely reporting
  • Serve as a liaison between the WFM team and internal Business Intelligence team, coordinating requests and ensuring smooth flow of information and adherence to best practices as needed
• Process and File Management
  • Maintain key aspects of internal WFM digital systems (e.g. SharePoint) to ensure files are current and accurate, and audit select external systems like the WFM .coms for accuracy and updates
  • Regularly update core files such as brand lists, APLs, store lists, and WFM reference documents
  • Audit and organize master files and trackers on a recurring basis to uphold accuracy and efficiency
• Team and Cross-Departmental Coordination
  • Plan and coordinate weekly team meetings and quarterly in-person working sessions
  • Assist with onboarding and training of new team members
  • Collaborate across departments to ensure alignment on WFM priorities and deliverables
  • Support special projects (Monthly Focus, Expo planning, Supplier Showcase, reporting initiatives)
• Other Duties
  • Contribute to departmental projects and evolving business priorities as directed
  • Adapt to shifting needs and take ownership of new tasks that arise in support of the WFM team
  • Provide occasional coverage for WFM teammates during PTO to ensure continuity of operations and brand support

Qualifications & Skills:

• 3-5+ years of relevant experience in operations, administration, and/or data/reporting roles
• Prior experience in CPG, grocery, or food/beverage industries strongly preferred
• Experience supporting national or HQ-level accounts is a plus, preferably WFM
• College degree preferred, or equivalent combination of experience and skills
• Ability to lift 25+ lbs for occasional sample handling and event support
• Ability to attend quarterly team meetups, meet required volunteering hours, and visit WFM Austin HQ as needed

Requirements:

• Highly motivated, proactive, and adaptable with a solutions-oriented mindset
• Strong problem-solving and analytical skills with exceptional attention to detail
• Excellent time management and organizational skills with the ability to manage multiple priorities
• Proficiency in Microsoft Office and confident learning new systems
• Strong communication skills with the ability to build and maintain relationships across teams and external partners, while thriving in a remote environment through active participation in virtual meetings and collaboration platforms (Teams, email, etc.)
• Passion for the natural and organic products industry, with an appreciation for the broader community and environmental impact (GS is a proud 1% for the Planet partner)

*Leadership reserves the right to assign or reassign duties and responsibilities as needed to ensure alignment with overarching department goals.

Some of the awesome benefits you will receive as a Team Member at Green Spoon!

• Amazing company culture!
• 15%-25%+ higher salary package over competitive agencies
• 401k Match Plan - 100% Employer Match up to 4% of Salary
• 100% covered strong Health insurance plan
• 100% covered strong Dental insurance plan
• 100% covered strong Vision insurance plan
• Critical Illness & Accident & Hospital Indemnity insurance
• Employee assistance program
• Flexible spending account
• Health savings account
• Short-term and Long-term Disability insurance
• Life insurance
• Strong PTO Plan
• Paid Personal Wellness Days
• 10 Paid Holidays (Birthday - paid day off)
• "Home for the Holidays" Break
• Bi-Monthly Office Allowance
• Annual Team Builds
• Annual Wellness Reimbursement
• Paid Volunteer Hours – 1% For The Planet (Team on a Mission!)

Thank you in advance for your interest in Green Spoon. Due to the volume of applications we receive, we're unable to respond to individual inquiries by phone. Someone from our team will contact you directly via email if you are selected to move forward in the hiring process.

Please be aware, emails from our Career Page may land in your spam/junk folders, so be sure to check those for any potential missed communication.