Game Operations Intern | Wings Event Center

Working at Wings Event Center

Working at Wings Event Center is an exciting opportunity to be part of a vibrant team that brings a variety of high-energy events to life, from thrilling hockey games to captivating concerts and community expos. Employees thrive in a dynamic, fast-paced environment where every day presents new challenges and experiences. Wings Event Center fosters a collaborative atmosphere, offering competitive benefits and opportunities for growth and development while ensuring that each team member plays a crucial role in creating unforgettable moments for guests. Join Wings Event Center and be at the heart of the action!

Responsibilities

May include, but not limited to:

• Collaborate with Game Operations & Community Relations Manager in the planning, implementation and execution of promotional themes; in-game entertainment and intermission activities by work ALL Kalamazoo Wings home games.
• Works with Game Operations & Community Relations Manager in the creation of game-day scripts and event time outlines.
• Assists with the production and execution of in-game promotional activities including but not limited to: event set-up and tear-down, selecting activity participants and Zamboni riders, arrangement of additional game-day entertainment performers, monitor activities associated with the K-Wings Kids Club and oversee interactive concourse tables.
• Establish and strengthen relationships with business partners involved with game-day promotions.
• Coordinating community events that may or may not be during game day.
• Assist Wings Event staff with the distribution of promotional handouts/giveaways and coupon initiatives.
• Support sales staff with the execution of game-day fan experiences.
• Provide high level of customer service and hospitality for those in attendance at Kalamazoo Wings home games and/or Wings Event Center events.
• Other responsibilities as assigned.

Qualifications

What You Need for this Position:

• The ideal candidate will be in pursuit of a college degree in Sport Management, Sports Marketing, Sales or a closely related field.
• Ability to effectively present and share information/ideas amongst groups, game-day staff members, managers, business partners and all guests at Wings Event Center.
• Any previous experience working in sports, live entertainment events and/or customer service is a plus.
• Candidates must be comfortable working in a loud, fast paced and high pressure work environment.
• Your assignment will begin mid-September 2025 and end on or about 2 weeks after the 2025-2026 K-Wings season. The regular season ends in mid-April, with playoffs following into May.

What's in it for You

• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year.
• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
• 10% Discount on GHG outlets.
• Parental Leave Program (Full-Time Option).
• 401K with 100% match up to 3% (Full-Time option).
• Medical/Dental/Vision (Full-Time option).

Top Reasons to Work With GHG

• We are one of the Nation's 101 Best and Brightest Companies to Work For.
• You'll have the opportunity to work with an event team that is fun, high-energy, and passionate about delivering an exciting experience to our guests.
• You will grow your skills and experience in a segment of Game Operations.