Regional Operations Manager

Regional Operations Manager

Salary + Performance Bonus (Our Top Regional Operations Manager Earn $150K+ In Their First Year)

This Position Requires Regular Regional Travel To All Markets Up To 25 Weeks Per Year

Highly Considered Candidates Must Have Operations & Installation Management Experience In The Residential Home Improvement Industry

Great Day Improvements LLC, an innovator and leader in the home remodeling market is currently seeking a driven and experienced Regional Operations Manager to oversee all aspects of the Installation and Operations in our Midwest - Upper region. The region covers the Minnesota, Wisconsin, Illinois & Iowa markets and will continue to grow. Great Day Improvements is a vertically integrated company who designs, manufactures, sells and installs the Patio Enclosures™ sunroom and Stanek™ window products.

As a contributing member of our successful Management Team, the candidate will be charged with effectively and successfully managing the Installation/Operations of the three regional branches.

Responsibilities

Day to day Operations Management of multiple locations

Job and project management utilizing our in-house CRM system

Oversee implementation of our customer satisfaction process

Responsible for job profitability, job costing, budgeting, etc.

Recruit, hire, and train teams based on capacity needs

Oversee performance of the teams and train them on proper procedures

Evaluate and monitor performance and quality standards of sub-contractors

Oversee training of proper installation procedures for all of company products

Oversee and perform, if necessary, measures, breakouts and order materials accordingly

Ensure that safety standards are reviewed and implemented

Meet with customers to review difficult and/or complicated jobs or to solve difficult service problems

Maintain a rolling 30-day installation schedule

Qualifications

Minimum of 5 years' experience in general management, preferably in the remodeling or residential construction industry

P&L responsibility preferred

Experienced in team building and management preferred

Strong organizational, communication and leadership skills

Must be process oriented

Excellent customer relations and problem solving skills are required

Experience in dealing with multiple trades and sub-contractors

Must be competent in the use of technology; experience with MS Excel a plus

Must be able to travel (drive) to the all locations regularly

Compensation: Great Day Improvements LLC offers the successful candidate the following a generous base salary plus bonus/variable compensation.

Competitive benefits package including:

Health insurance – several options including a company matching HSA

Vision and Dental plans

Company matching 401(k) Plan

Short and long-term disability insurance plans

Vacation and Holiday pay

Purpose and Scope of Job: The Regional Operations Manager is responsible for overseeing the operation from contract to completion of project. The OM position will oversee a Region consisting of multiple locations – with two direct reports in each location, the Operation Administrator and the Installation Field Supervisor, this position maintains the communication with our customer throughout the project and is responsible for the profitability of the project. Oversees and is a part of obtaining permits, ordering, managing and scheduling subcontractors, and all scheduling of projects. With Regional Manager, is responsible for planning revenue/profitability and meeting those monthly, quarterly, and yearly targets. They review difficult jobs, and ensure that all jobs are installed in accordance within company guidelines of quality and profitability. Responsible for meeting with customer to review difficult, complicated jobs and address customer concerns. They are responsible for the hiring and training of the installation team.

GDI is an Equal Employment Opportunity Employer

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