Production Support Specialist

Production Support Specialist

Champion Windows

As a Production Support Specialist, you will work with reviewing sales contracts, field work orders, field measure sheets, field labor bills, and be responsible for accurately parring and ordering jobs.

Responsibilities

• Contract Accuracy and Order Processing
• Accurately review and par sales contracts using measurement forms
• Enter all new, service and/or warranty installation orders into the Champion ordering system
• Verify the accuracy of information from contracts and measurement technicians before submitting orders for production
• Document Management
• Upload all relevant documents to the customer in Champion's database
• Ensure all documentation is complete and accessible
• Customer Records Management
• Organize and maintain detailed customer records
• Ensure customer records are up-to-date and accurate
• Additional Duties
• Perform other related tasks as assigned by management

Qualifications

• High school diploma or GED equivalent
• 3 years of customer service experience
• 2 years of material ordering experience
• Experience in the home improvement industry a plus
• Proficient in using computers and navigating various software applications
• Ability to work independently and adhere to key performance
• Strong attention to detail and accuracy
• Excellent written and oral communication skills, including phone skills

Champion Window is an Equal Employment Opportunity Employer

If you need assistance with completing the online application due to a disability, please contact Champion Window.

Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.

Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.