Patient Service Representative - Ob/gyn

Patient Service Representative | OB/GYN

Granger Medical Clinic is one of the largest independent, physician-owned medical clinic groups in Utah. Care is our mission. It's our shared vision. We are in need of a Patient Service Representative (medical receptionist) to work in our Riverton clinic.

We are seeking a bilingual, highly motivated and customer-oriented individual to join our team as a Patient Service Representative. The ideal candidate will be bilingual in English and Spanish and have excellent communication skills. As a Patient Service Representative, you will be responsible for greeting patients, scheduling appointments, verifying insurance information, and answering phone calls. You will also assist with patient check-in and check-out processes, collect co-payments, and provide exceptional customer service to all patients.

Are you ready to take the next step in your medical career? If so, this could be the opportunity you've been waiting for. Your background as a medical receptionist, front office professional, or patient service representative brings valuable experience to our clinics, and we'd love to have you on our team.

Hourly Rate: $17 - $19 / based on experience and skill level

Location: Riverton Ob/Gyn Clinic

Schedule: Monday – Friday, 8am – 5pm

Knowledge, Skills, and Abilities:

• Excellent customer service, communication, multi-tasking and organizational skills
• Typing / keyboarding skills
• Must be a team player and enjoy working with people
• Fluent in English and Spanish
• Previous experience in a healthcare setting preferred
• Proficient in Microsoft Office and electronic medical records systems
• Ability to multitask and work in a fast-paced environment
• Strong attention to detail and organizational skills

Essential Functions and Duties:

• Greet patients presenting for medical or other services in a courteous manner.
• Answer telephones in a professional manner.
• Scheduling appointments in accordance with established procedures.
• Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their appointment scheduling and other needs.
• Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided.
• Other duties as assigned.

Education and Experience:

• High School Graduate or G.E.D. equivalent.
• 1- 2 years of Medical Receptionist or Patient Service Rep experience.

Physical Requirements and Working Conditions:

• Standing and walking for extended periods, Lifting up to 50lbs.
• Repetitive motion associated with operating a computer and other office equipment.
• Inside, climate-controlled working conditions.

Granger Medical Clinic offers competitive wages and excellent benefits. Benefits include:

• Vision
• Dental
• Medical
• Sick Leave
• Paid Time Off
• Life Insurance
• Paid Maternity Leave
• Tuition Reimbursement
• Short- and Long-Term Disability
• Employee Assistance Program (EAP)
• Health Savings and Flexible Spending Accounts
• 401(k) with a Company Match, Profit Share, and Safe Harbor Contributions

Granger Medical Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Granger Medical Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regards to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information and testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.