Staff Cloud Platform Engineer - Remote Eligible

Staff Cloud Platform Engineer

Reporting to the Sr. Engineering Manager, you will be an important technical leader within the Cloud Platform team, responsible for shaping the future of Included Health's core cloud infrastructure and platform. Our Cloud Platform team underpins all of engineering, enabling teams to build, deploy, and scale services reliably and efficiently.

With a lean team and a growing footprint, we're seeking a Staff Engineer who can provide deep technical leadership, drive cross-functional initiatives, and set the direction for our long-term platform strategy.

You'll focus on strengthening our cloud foundation—improving scalability, observability, cost efficiency, and developer experience, while mentoring engineers and collaborating across engineering to deliver high-impact, platform-wide outcomes.

You'll measure success by improvements in system reliability, platform adoption, cost-to-serve, and the overall velocity of engineering teams. This is a role where your work directly influences the resilience, quality, and speed of every product we deliver to our members.

Responsibilities

• Lead the design, development, and evolution of Included Health's cloud infrastructure, driving improvements in scalability, cost efficiency, and resilience.
• Partner across engineering teams to deliver cross-cutting infrastructure initiatives spanning containerization, observability, and data services.
• Drive modernization and standardization of platform patterns to simplify development and deployment workflows.
• Mentor and guide engineers across the team, fostering technical excellence and operational maturity.
• Influence the architectural direction for high-impact projects, balancing deep technical rigor with pragmatic delivery.
• Collaborate closely with product, data, and infrastructure partners on initiatives such as AI platform enablement and data warehouse evolution.

Qualifications

• 8+ years of strong software engineering fundamentals with significant experience in cloud infrastructure or platform engineering.
• Proven ability to lead cross-functional technical initiatives and influence architectural decisions across teams.
• Deep experience with AWS & GCP, Kubernetes, Gitops, Terraform (or other infrastructure-as-code frameworks), and modern observability stacks (Grafana, etc).
• Strong understanding of distributed systems, reliability engineering, and cost optimization best practices.
• Track record of mentoring and leveling up engineering teams through process and tooling improvements (on-call, CI/CD, monitoring, incident management, etc).
• Passion for building reliable, developer-friendly platforms that improve the productivity of others.
• Proficiency in one or more of: Go, Python, or similar languages.

The United States new hire base salary target ranges for this full-time position are:

Zone A: $174,320-$246,230 + equity + benefits

Zone B: $191,752-$270,853 + equity + benefits

Zone C: $209,184-$295,476 + equity + benefits

Zone D: $226,616-$288,938 + equity + benefits

This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more: remote-first culture, 401(k) savings plan through Fidelity, comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance), paid time off ("PTO") and discretionary time off ("DTO"), 12 weeks of 100% paid parental leave, family building & compassionate leave: fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies, work-from-home reimbursement to support team collaboration home office work.

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included.