HK Convention Sales Coordinator FT/DA $50K To $82,500

It's Fun To Work In A Company Where People Truly Believe In What They're Doing!

We're committed to bringing passion and customer focus to the business.

Drive Seamless Events Through Sales And Service Collaboration

The Convention Sales Coordinator plays a vital role in driving group business and ensuring flawless execution of meetings, conventions, trade shows, and special events. Working as part of a unified team, you'll flex between sales engagement, event planning, and cross-department collaboration to deliver exceptional guest experiences.

Ideal for a hospitality professional who thrives in a fast-paced, team-oriented environment, this position offers the opportunity to grow in both strategic sales and operational planning while making a meaningful impact.

What You'll Own

Sales Engagement + Strategic Growth

• Solicit, negotiate, and confirm bookings for corporate, tribal, association, and departmental events.
• Build and manage proposals, contracts, and BEOs aligned with guest goals.
• Conduct site tours and present the full range of venue offerings.
• Identify new markets and nurture existing accounts to drive business.
• Track leads and communications using CRM and sales systems.
• Analyze trends to inform sales strategy and forecasting.
• Contribute to annual budgeting and monitor sales-related expenses.
• Achieve revenue, room night, and performance KPIs.

Event Planning + Cross-Functional Coordination

• Serve as a primary contact from inquiry to post-event wrap-up.
• Coordinate logistics with hotel, AV, catering, entertainment, and other departments.
• Ensure event delivery aligns with Grand Casino brand standards.
• Maintain accurate planning records accessible to all stakeholders.
• Document and communicate client needs, preferences, and special considerations.
• Support on-site presence for tours, pre-con meetings, and day-of execution.

Team Partnership + Guest Experience

• Collaborate with fellow Coordinators to balance workloads and project priorities.
• Provide timely, thoughtful support to clients, planners, and internal teams.
• Recommend enhancements and upsell opportunities that elevate event quality.
• Represent the Grand Casino brand at trade shows, tours, and client meetings.
• Foster a service-first culture rooted in our Seven Core Values.

You'll Thrive If You

• Communicate clearly and professionally, with a strong coordination mindset and service-first approach
• Stay organized and attentive to detail while managing multiple moving parts
• Collaborate confidently across departments and engage respectfully with senior leaders and tribal representatives
• Bring experience in hospitality, events, or administrative coordination with a focus on operational excellence
• Anticipate needs, follow through on commitments, and keep documentation accurate and up to date
• Present event spaces and services in a polished, informative, and Guest-ready manner

What You'll Get

Growth + Support

• Weekly pay + competitive salary
• Real responsibility and a voice at the table
• Mentorship from leaders who want to see you succeed
• Career paths to sales, event planning, or hospitality leadership

Stability + Life Benefits

• Premium medical, dental, and vision insurance
• 401(k) with match, paid parental leave, and tuition reimbursement
• PTO, birthday and anniversary recognition
• Support from a team that values your time and growth

Culture + Clarity

• A workplace grounded in seven values we actually live by: Wisdom, Love, Respect, Truth, Humility, Bravery, Honesty
• A servant leadership model that empowers your voice and vision
• Clear goals, regular feedback, and a team that's got your back

What You Bring

• 3–5 years of hospitality experience, with 2+ years in banquet, catering, convention services, sales, or event planning
• Proven experience coordinating and executing events from planning through completion
• Strong communication, organization, and detail orientation
• Proficiency in Microsoft Office and familiarity with CRM/sales tools (Cvent, Delphi, etc. a plus)
• Clear and professional communicator who thrives in a team
• Strong organizational habits, attention to detail, and a passion for growth
• Must be able to secure a license from Gaming Regulatory Authority (GRA)
• Responsible for following all relevant Detailed Gaming Regulations (DGR's)
• Mille Lacs Band Member and American Indian preference will be exercised in the hiring process

Physical Requirements And Work Environment

• Flexibility to work evenings, weekends, and holidays as required by client needs or event schedules.
• Will involve standing/walking for extended periods and lifting (30lbs) during event setups or inspections.