Safety Equipment Service Technician

Safety Equipment Service Technician

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Summary:

The Service team provides comprehensive training and safety certifications. This role involves working remotely, onsite, or in-shop to inspect, service, repair, and ship various Grainger and customer safety products such as breathing apparatus, fall arrest equipment, gas monitors, torque wrenches, and chain hoists, etc. The position requires the ability to work at customer sites for extended periods or in-shop, depending on business and customer needs.

Job Responsibilities (You Will):

• Test, troubleshoot, calibrate, and repair equipment, documenting work and preparing estimates.
• Operate hand and power tools and maintain parts inventory for mobile units and shop.
• Manage product inventory, including receiving, picking, packing, shipping, and loading/unloading delivery vehicles.
• Prepare and review shipping/receiving documentation using SAP, including rental equipment handling.
• Maintain an organized, clean work area and uphold company principles through teamwork and accountability.
• Participate in EHS (COR) program, observe safety regulations, and complete required training.
• Adapt to additional duties as business needs evolve.

Education/Experience (You Have):

• Due to the nature of this role, bilingualism (French fluency, basic knowledge of English) is a requirement.
• High school diploma
• Strong time management, multitasking skills, and mechanical aptitude
• Obtain two manufacturer certifications within the first year (training provided by Grainger)
• Proficient with computer systems and software
• Strong math skills, self-motivated, team player attitude
• Able to lift 50 lbs. and hold a valid driver's license (travel required ~50% of the time)
• Valid passport for occasional U.S. travel for training

This role requires visits to customer sites and adhering to customers' health and safety regulations, including wearing PPE such as a hard hat, steel-toed boots, and, if necessary, an N95 mask (requiring clean-shaven or trimmed facial hair). Specific requirements will be outlined during recruitment.

Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.

Rewards and Benefits:

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance. Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.