Service Technician - Heavy Construction Equipment

Customer Service Technician – Heavy Construction Equipment

A well-established global equipment manufacturer is seeking a Customer Service Technician with strong mechanical, electrical, and hydraulic troubleshooting skills. This is a hands-on role supporting equipment diagnostics, repair, and field service across North America and beyond.

What You'll Do:

• Diagnose and repair mechanical, electrical, and hydraulic systems
• Provide technical support on-site, in-shop, and over the phone
• Coordinate service efforts with internal teams and document reports
• Travel nationally and internationally (up to 80%) for field service and support
• Ensure top-tier customer experience and equipment performance

What We're Looking For:

• 3+ years of hands-on technical service or equipment repair experience
• Working knowledge of hydraulics, electronics, and mechanical systems
• Proficiency in Microsoft Excel, Word, and Outlook
• High school diploma required; technical training preferred
• Valid driver's license and passport
• Able to lift 50 lbs and work in physically demanding environments

Benefits Include:

• Blue Cross / Blue Shield medical coverage
• 401(k) with company match
• Short- and long-term disability insurance
• Life insurance for employee, spouse, and children
• PTO

This is a great opportunity to join a stable, growing company that values technical talent and offers long-term career growth.