Restoration Emergency Services Manager

Restoration Emergency Services Manager

A well-established and respected Restoration company is looking for a Restoration Emergency Services Manager to join their executive team.

The Restoration Emergency Services Manager is responsible for leading and growing the Emergency Services Department, managing staff, ensuring safety and profitability, and maintaining strong relationships with vendors, insurance carriers, and clients.

Primary Responsibilities:

• Staff management: hiring, training, performance reviews
• Department budgeting and profitability tracking
• Ensuring safety standards and use of PPE
• Relationship management with vendors, subcontractors, and insurance carriers
• Handling complaints, collecting payments, and managing job profitability
• Promoting company services through marketing and networking
• Managing documentation and reports using industry software

Required Competencies:

• Proficiency in Microsoft Office and restoration software (Xactimate, Sage, etc.)
• Strong communication, leadership, and coaching skills
• Capable of handling multiple jobs and managing up to 20 staff
• Experience in strategic planning and conducting staff meetings
• Customer service skills and the ability to manage stress effectively

Qualifications:

• High School Diploma or GED
• 5+ years in a management role within restoration
• 3+ years in Emergency Services within restoration
• IICRC certifications (e.g., WRT, ASD, FSRT)
• Broader restoration industry experience
• Able to sit or stand for extended periods
• On-site property movement and computer operation
• Occasional lifting (up to 50 lbs)
• Safe driving of a company vehicle

Benefits:

• Vehicle Allowance
• Company Cell Phone
• Medical, Dental and Vision Benefits
• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Paid time off
• Parental leave

Apply today if you are looking to take the next step in your restoration career for a company with a great reputation! All inquiries confidential. Call 402.235.4953 or email jaclyn.mckenzie@gogpac.com.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.