Mechanical Service Coordinator

Service Coordinator

We are seeking a highly organized Service Coordinator to support service and construction operations by coordinating service requests, schedules, and communication between field teams and clients. This role is critical to ensuring timely service delivery, client satisfaction, and operational efficiency.

Key Responsibilities

• Serve as primary point of contact for incoming service requests
• Schedule and dispatch service technicians, subcontractors, and internal crews
• Create work orders, job numbers, and maintain accurate service records
• Coordinate permits, submittals, RFIs, change orders, O&M manuals, and close-out documents
• Track service tickets from start to completion using CRM or project management systems
• Coordinate schedules with project managers and field teams
• Order materials and manage deliveries for service work
• Assist with invoicing, billing, COIs, and warranty documentation
• Communicate status updates to clients and internal teams
• Support issue resolution with a customer-focused approach

Qualifications

• High school diploma required, degree in Construction Management or Business a plus
• 2+ years of construction coordination or service administration experience preferred
• Strong organizational, communication, and multitasking skills
• Proficiency in Microsoft Office; project or service software experience a plus
• Ability to work independently in a fast-paced environment

To apply for this position, please send an updated resume to: jay.petsche@gogpac.com

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.