Field Service Engineer

Field Service Engineer

We are seeking a skilled and customer-focused Field Service Engineer to join our team. For over 75 years, we've built our reputation on delivering high-quality industrial machinery and exceptional service. As part of our close-knit, family-oriented team, you'll enjoy a laid-back, flexible, and supportive work environment while taking on exciting and impactful field assignments.

What You'll Do

• Provide on-site and remote maintenance, repair, and installation support for industrial machinery.
• Troubleshoot mechanical, electrical, and control systems to minimize downtime for customers.
• Prepare and update service documentation, technical reports, and customer communications.
• Partner with colleagues to share expertise, train on new product lines, and ensure best practices in the field.
• Build strong, lasting customer relationships through professional communication and reliable service.
• Handle customer challenges with a positive, solutions-focused approach.

What We're Looking For

• Associate's or Bachelor's degree in a technical field (preferred).
• 3–5 years of experience in electrical and mechanical troubleshooting of CNC machinery, grinders, or similar industrial equipment.
• Familiarity with controls such as Allen Bradley, Fanuc, Mitsubishi, or Siemens (a plus).
• Strong ability to read mechanical drawings, electrical schematics, and PLC ladder diagrams.
• Solid computer skills (Word, Excel, Outlook).
• Excellent communication skills and a strong focus on customer service.
• Ability to travel up to 20% across the U.S. (driving or flying).

Why Join Us

• Competitive pay with time-and-a-half and per diem while traveling.
• Full benefits including 401k, PTO, MED/DENT/VIS
• Family-friendly, flexible culture that values work-life balance.
• Opportunity to be part of a trusted company with over seven decades of success.

If you're a hands-on problem solver with a passion for customer service and teamwork, we'd love to hear from you. Apply today and take the next step in your career as a Field Service Engineer!