Commercial Lines Account Manager

Commercial Lines Account Manager

Are you an experienced and professional individual seeking a rewarding career as a Commercial Lines Account Manager? Look no further! Our esteemed insurance agency is actively seeking a talented Commercial Lines Account Manager to join our dedicated team. As a key contributor, you will be responsible for managing and nurturing our valuable commercial lines client relationships. Join us and play a pivotal role in driving our agency's success and delivering exceptional service to our esteemed clientele.

Responsibilities

• Serve as a trusted Commercial Lines Account Manager, overseeing a diverse portfolio of clients and providing top-notch service at every touchpoint.
• Cultivate strong relationships with commercial lines clients, ensuring their unique needs are understood and met promptly and effectively.
• Conduct comprehensive policy reviews, diligently assessing coverage requirements and identifying opportunities for optimizing client protection.
• Collaborate closely with underwriters and carriers to negotiate favorable terms, securing the best possible coverage for our clients.
• Skillfully handle policy endorsements, renewals, and cancellations, ensuring accuracy and timely processing.
• Demonstrate exceptional customer service by promptly addressing client inquiries, resolving concerns, and guiding clients through the claims process.
• Stay well-informed about industry trends, regulations, and market dynamics to offer valuable insights and recommend tailored coverage options.
• Leverage your expertise in insurance software systems, including Epic, to manage client data, generate reports, and streamline operations.

Requirements

• Proven track record as a Commercial Lines Account Manager, with a minimum of 3-5 years of relevant experience.
• Proficiency in insurance software systems, particularly Epic, or similar platforms, to effectively manage client accounts and streamline processes.
• Hold a valid Property & Casualty insurance license, demonstrating a deep understanding of commercial lines insurance.
• Possessing additional insurance designations (such as CIC, CRM, or CPCU) is highly advantageous and showcases your commitment to professional growth.
• Meticulous attention to detail, superb organizational skills, and the ability to prioritize tasks in a fast-paced environment.
• Outstanding communication and interpersonal abilities, enabling you to establish and maintain strong client relationships.
• A customer-centric mindset and a proven history of providing exceptional service to commercial lines clients.
• Aptitude for both independent work and collaboration within a team-oriented environment.
• Exceptional analytical and problem-solving skills, enabling you to assess client needs and recommend appropriate insurance solutions.
• Unwavering integrity, professionalism, and ethical conduct in all your interactions.