Commercial Lines Account Manager - Middle Market

Commercial Lines Account Manager – Middle Market

We pride ourselves on delivering tailored, comprehensive insurance solutions for middle market clients with complex needs. Our team focuses on protecting growing businesses through expert risk management, strong carrier relationships, and exceptional service in a collaborative, supportive environment.

What You'll Do:

• Account Management: Manage a book of middle market commercial lines accounts, overseeing day-to-day servicing, renewals, and retention while minimizing E&O exposure.
• Client Communication & Relationship Building: Act as the primary point of contact for clients, providing proactive advice on coverage, addressing complex inquiries, and building long-term partnerships to support growth and satisfaction.
• Policy & Coverage Administration: Process renewals, endorsements, certificates, binders, audits, and policy changes with accuracy; prepare and review applications, quotes, proposals, and loss runs.
• Risk Assessment & Exposure Analysis: Conduct thorough exposure reviews and coverage gap analyses; recommend enhancements, alternative programs, or remarketing strategies to optimize protection and cost.
• Marketing & Placement Support: Collaborate with producers and underwriters to market new and renewal business, obtain competitive quotes, negotiate terms, and place coverage effectively.
• Claims & Additional Support: Assist clients with claims reporting/follow-up, coordinate with carriers, and handle related inquiries to ensure smooth resolution.
• Team Collaboration: Partner closely with producers, underwriters, and internal teams to deliver holistic solutions and contribute to departmental goals.
• Stay current on industry trends, carrier appetites, emerging risks (e.g., cyber, supply chain), and regulatory changes impacting middle market accounts.

What We're Looking For:

• Experience: 3–5+ years in commercial lines account management, with demonstrated success handling middle market or larger/complex accounts (preferred; small market experience considered with strong technical skills).
• Software Proficiency: Hands-on experience with agency management systems such as Applied Epic, AMS360, or similar; proficiency in Microsoft Office (Word, Excel, Outlook) required.
• Licensing: Active Property & Casualty (P&C) license required.
• Skills: Strong analytical and problem-solving abilities, exceptional organizational skills with attention to detail, superior communication and interpersonal skills, and the ability to manage multiple priorities in a fast-paced environment.
• Proactive mindset, client advocacy focus, and comfort with exposure analysis, renewal strategy, and cross-selling opportunities.

Why Join Us?

• Competitive Compensation: Attractive salary, bonus potential, and comprehensive benefits package.
• Professional Growth: Ongoing training, career advancement opportunities, and exposure to complex middle market risks.
• Positive Work Environment: Collaborative team that values innovation, integrity, and work-life balance with flexible arrangements.

If you're a seasoned professional ready to elevate your career by managing impactful middle market accounts and driving client success, we'd love to connect!

My name is Brandon Womack, and I look forward to discussing your career aspirations for a future role as a Commercial Lines Account Manager – Middle Market.

For a fully CONFIDENTIAL conversation about this exciting opportunity, please reach out to me directly!