Commercial Lines Account Manager

Commercial Lines Manager

As a Commercial Lines Manager with our team, you will play a pivotal role in shaping the future of the agency. You will:

• Manage a select portfolio of high-end Commercial Lines clients.

• Develop and streamline departmental workflows and procedures to enhance efficiency.

• Collaborate closely with the Director of Commercial Lines to oversee day-to-day operations.

• Identify growth opportunities for the department, including cross-selling and expanding coverage options.

• Drive the achievement of agency goals and performance objectives.

• Continuously enhance the client service experience, ensuring outstanding customer satisfaction.

• Generate and analyze monthly reports to assess progress toward departmental goals.

• Cultivate and maintain strong relationships with insurance carriers.

• Foster a productive and positive work environment within the department.

• Provide ongoing training to ensure optimal utilization of our agency management system and carrier websites.

• Participate in annual staff evaluations and contribute to the hiring and training of new team members.

• Undertake additional responsibilities as required by the role.

Qualifications:

To excel in this role, you should possess:

• A minimum of 3 years of experience in Commercial Lines insurance.

• An active P & C License.

• Proficiency with Applied Epic (strongly preferred).

• Self-motivation and a strong sense of accountability.

• Exceptional leadership, interpersonal, and organizational skills.

• The ability to work collaboratively in a team environment.

• Outstanding problem-solving and customer service abilities.

• Proficiency in the Microsoft Office Suite.

If you're ready to take your career to the next level and join a team that values excellence and innovation, we encourage you to apply today.