Document Management Services Supervisor

Document Management Services Supervisor

PERA is currently seeking a Document Management Services Supervisor in the Account Information Management division.

This position exists to administer and coordinate daily operations of PERA's document management and benefit application processing activities.

Key responsibilities include:

• Plan, direct and supervise employees, program activities, projects, and business functions which review and maintain the data integrity and security of member, employer and agency records.
• Develop and implement strategic vision and action plans for data management and benefit application operations to ensure that division staff, members, and participating governmental entities comply with legal and administrative requirements.
• Coordinate continuity of operations for the team and serve as designated PERA liaison for the Retirement Services Building (RSB).

This position is not telework eligible and is expected to work full-time in PERA's St Paul office.

Qualifications

Minimum Qualifications

*Only applicants whose application and resume clearly demonstrate fulfillment of each minimum qualification listed below will be considered for this position. Ensure your resume contains descriptions of your work experience sufficient for comparison against the requirements stated below. Also indicate the beginning and ending month and year for each job held.

• Four years of professional experience coordinating or administering operations or services governed by federal and state law, such as pensions, deferred compensation, Social Security, insurance, healthcare, banking, or public assistance programs, that includes at least two (2) years of demonstrated leadership experience. Demonstrated leadership experience may include any of the following:
• Experience as a supervisor, team lead, lead worker, OR project lead
• Completion of a State leadership development program, such as Emerging Leaders Institute (ELI) or Senior Leadership Institute (SLI)
• Completion of a similar or equivalent leadership development program through another organization
• A Master's degree in Accounting, Organizational Management, Business or Legal Administration, Finance, Human Resources or Public Administration may substitute for 1.5 years' of experience. A Bachelor's Degree in Accounting, Organizational Management, Business or Legal Administration, Finance, Human Resources or Public Administration may substitute for one (1) year of experience.

Years of experience must clearly demonstrate the following:

• Supervisory skills sufficient to plan, develop, and organize available resources, including policy, budget, personnel regulations, contract provisions, and labor-management relations. and planning responsibilities
• Experience maintaining the confidentiality of data and information in accordance with standard data practices and regulations
• Advanced human relations skills and diplomacy including skills such as coaching, listening, conflict resolution, change management, problem-solving, and meeting facilitation to a wide variety of audiences
• Advanced oral and written communication skills sufficient to communicate complex concepts and make effective presentations to a variety of audiences including employees and stakeholders
• Strong organizational skills and experience in managing multiple projects, prioritizing and developing and implementing detailed work plans, performance measures, and data integrity analysis in an effective manner

Preferred Qualifications

• A Master's or Bachelor's degree in Accounting, Organizational Management, Business or Legal Administration, Finance, Human Resources or Public Administration
• Knowledge of and experience working with and applying federal, state and local laws, regulations, and policies governing pension and benefit programs such as Minnesota Statutes Chapters 353 and 356
• Experience working in a governmental or public sector environment
• Experience with project management methodologies
• Knowledge and experience working with document management systems, storage and retention.

Physical Requirements

• Ability to lift, carry and/or move up to 50 pounds. This work will allow for use of lifting aids and transport devices

Additional Requirements

• It is the policy of the Retirement Systems of MN that all employees submit to a background investigation prior to employment. The background check may consist of the following components:
• SEMA4 Records Check (applies to current and past State employees only)
• Criminal History Check
• Employment Reference Check
• Social Security and Address Verification
• Education Verification
• Driver's License Check
• **The Retirement Systems will not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

Application Details

How to Apply

Applicants must apply to the MN Careers website Job ID 86835. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

Contact PERA Human Resources at PERAHR@mnpera.org if:

• You have questions about this position
• You are an individual with a disability and need to request an accommodation for a scheduled interview
• You wish to receive consideration as a Connect 700 Program applicant, apply online, e-mail the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to PERAHR@mnpera.org.

About Public Employees Retirement Association

The Public Employees Retirement Association (PERA) administers retirement plans for Minnesota public employees, serving over 440,000 individuals from 2,100 agencies. We pay monthly retirement benefits to more than 125,000 retirees, members with disabilities, and survivors. Discover your potential—work for PERA.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care