✨ About The Role
- The Account Manager will be responsible for building relationships with potential clients and assisting them with onboarding and training.
- This role involves becoming a product expert on the GovDash platform and understanding how it can streamline workflows across capture, proposal development, and contract management.
- The Account Manager will conduct training sessions during client pilots to ensure their success and facilitate conversion.
- Regular feedback from customer calls will be shared with product and engineering teams to enhance the platform.
- Maintaining accurate records in the CRM system is a key responsibility of this position.
⚡ Requirements
- The ideal candidate will have at least 2 years of experience in proposal development or capture, demonstrating a solid understanding of government contracting.
- Experience in running software product demos and training others on proposal workflows is essential for success in this role.
- Strong communication and interpersonal skills are necessary to explain complex concepts in a simple manner to clients.
- The candidate should be able to thrive in ambiguous situations and work autonomously, managing multiple customer accounts effectively.
- Exceptional organizational skills and the ability to prioritize tasks ruthlessly will be crucial in this fast-paced environment.