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Director Of Professional Services - Remote Eligible
Build a new professional services vertical for technical implementation services.
New York
Senior
1 week ago
✨ About The Role
- The Director of Professional Services will lead a team of implementation managers and technical solution engineers.
- The role involves building a new professional services vertical focused on technical implementation services.
- The candidate will create a world-class experience for enterprise merchants, ensuring their satisfaction throughout the customer journey.
- The position requires the development of scalable playbooks to enhance the current implementation offering.
- The Director will be responsible for setting and driving the team's roadmap and reporting on key metrics.
âš¡ Requirements
- The ideal candidate has over 5 years of experience in a leadership role, specifically in building and scaling high-performing customer-facing teams.
- A background in strategy is strongly encouraged, particularly within the AI, enterprise, and B2B sectors.
- The candidate should be comfortable working in a startup environment and willing to create and build models from scratch.
- Strong operational and data-driven leadership skills are essential for driving team success.
- The candidate should possess excellent people skills to effectively manage and develop a diverse team.
About Gorgias
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