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Director Of Professional Services - Remote Eligible

Build a new professional services vertical for technical implementation services.
Remote
Senior
1 month ago
Gorgias

Gorgias

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✨ About The Role

- The Director of Professional Services will lead a team of implementation managers and technical solution engineers. - This role involves building a new professional services vertical focused on technical implementation services. - The candidate will create a world-class experience for enterprise merchants throughout their customer journey. - Responsibilities include developing scalable playbooks to enhance the current implementation offering. - The Director will also set and drive the roadmap for the team, ensuring optimal customer-first processes.

âš¡ Requirements

- The ideal candidate has over 5 years of experience in a leadership role, particularly in building and scaling high-performing customer-facing teams. - A strong background in strategy is encouraged, especially within the AI, enterprise, and B2B sectors. - The candidate should be comfortable working in a startup environment and willing to engage in hands-on tasks. - Proven ability to develop tailored plans based on customer needs and drive product adoption is essential. - The successful individual will possess strong operational and data-driven leadership skills.
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Director Of Professional Services - Remote Eligible
Remote
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Respond in minutes, not days.