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Account Manager, Voice
Lead the expansion of the Gorgias Voice product among e-commerce brands.
New York
Junior
2 weeks ago
✨ About The Role
- The Account Manager will focus on cross-selling the Gorgias Voice product to existing customers and new leads.
- This role involves holding a sales quota and optimizing personal processes to achieve sales targets.
- The Account Manager will receive inbound leads from SDRs and Customer Success teams and may need to reach out to existing customers.
- Demonstrating the Voice product to existing customers and managing the closing process will be key responsibilities.
- Collaboration with the broader Account Management and Customer Success teams will be necessary to identify opportunities for pitching Gorgias Voice during renewals and QBRs.
âš¡ Requirements
- The ideal candidate will have 1-3 years of sales closing experience, particularly in acquiring SMB or Mid-Market clients.
- A strong eagerness to become a product expert, especially in cloud calling and understanding customer usage of the Voice product, is essential.
- The candidate should be tech-savvy and able to communicate technical components in a simple and effective manner to enhance customer experience.
- Demonstrated success in a fast-paced, high-volume sales environment is crucial for success in this role.
- A self-starter attitude with the ability to move quickly and efficiently is highly valued.
- Excellent communication skills in English are necessary to articulate product value and impact effectively.
About Gorgias
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