HR Operations Analyst

HR Operations Analyst

Cambridge, Ontario, Canada

At Gore Mutual, we've always set ourselves apart as a modern mutual that does good. Now, we're proudly building on that legacy to transform our company—and our industry—for the better.

Effective January 1, 2026, Gore has joined Beneva—the country's largest mutual insurance company—as part of its Property & Casualty operations in Ontario and Western Canada. During 2026, Gore will combine its operations with Unica Insurance, Beneva's Ontario-based subsidiary specializing in niche commercial and personal insurance, creating a stronger, more diversified mutual insurer with greater scale and long-term stability.

Every decision and investment remains anchored in long-term benefits to customers, members, and communities. Come join us.

As a HR Operations Analyst, you'll be at the heart of our People Experience function—driving impact across the full employee lifecycle, from pre-onboarding to post-exit.

This role is where the employee experience and systems meet. The HR Operations Analyst contributes to a positive employee experience by delivering efficient, employee-centered support, ensuring payroll accuracy and timeliness, and keeping HRIS information current and dependable.

What will you do?

HRIS & Data Management

• Maintain employee profiles and documents in HRIS
• Generate reports from HRIS
• Execute employee documents, policy, and data audits
• Assist with management of PX data and flow between PX systems/tools to ensure proper data mapping and data integrity
• Prepare and distribute quarterly occupancy data

Payroll & Benefits Administration

• Own the bi-weekly payroll process
• Oversee pension, benefits, and disability administration
• Manage supplier relationship with ADP

Employee Experience & Support

• Act as point of contact for employee concerns via the People Inbox, responding daily to employee inquiries
• Orchestrate the execution of onboarding and off-boarding processes
• Communicate with employees regarding all types of leaves
• Ensure a user-focused employee experience that enhances the employee value proposition

Projects & Strategic Initiatives

• Support delivery of HR projects and activities
• Identify gaps and opportunities for improved services/programs through needs analysis or consultation
• Explore and implement innovative solutions, including those utilizing AI

What will you need to succeed?

Experience & Expertise

• Payroll administration experience is considered an asset
• Minimum 2 years of HR experience, with a focus on employee services
• Strong understanding of pension plans and payroll processes
• Proven experience with HRIS systems and data management

Technical & Analytical Skills

• High proficiency in Microsoft Excel
• Solid data acumen with a keen eye for accuracy and detail
• Demonstrated ability to drive process improvements
• Familiarity with Workday and ADP (considered an asset)

Education

• Post secondary education is required

Location

We're a hybrid team that thrives on the energy and value of in-office collaboration. The expectation is 2 days a week in Cambridge with travel to Toronto as needed for meetings and events.

The expected base salary range for this position is $56,000.00 - $103,500.00. Depending on your relevant experience, skills, qualifications, market conditions and business needs, base compensation may vary. You have the potential to earn more through Gore Mutual's discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

Please note: This range reflects the expected base salary for this role but may not represent the full compensation range for all experience and skill levels. During the recruitment process, we will discuss and consider how your unique qualifications align with the broader range for this position.

Gore Mutual is proud to offer a comprehensive total rewards package which includes extended health and dental benefits, disability insurance, retirement plan matching, paid time off, recognition and perk programs.

This posting pertains to an existing vacancy that is actively being filled.

Accessibility for applicants

Gore Mutual Insurance Company is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process.

If you require accommodation because of a disability, we will work with you to meet your needs. Contact us and a human resources representative will consult with you to determine an appropriate accommodation.

Should you request an accommodation during the interview process, please notify your Talent Acquisition Consultant.