Web Solutions Engineer III, Youtube

Web Solutions Engineer III, YouTube

In gTech Users and Products (gUP), our mission is to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

In this role, you will be responsible for managing solutions that make the broader YouTube organization more efficient. Your efforts will launch quickly and have an immediate and obvious impact on those around you. You will be working as a part of an engineering team responsible for developing and supporting tools, prototyping proofs of concept, and writing/reviewing technical design documents to meet the needs of our services teams. You will adhere to Google's software development best practices and work in close partnership with other project/product management and engineering teams.

We are a team that provides efficient and delightful solutions for our support communities to increase the loyalty of the ecosystem of YouTube users. The team designs and develops a variety of tools and systems that are used by YouTube support agents, partners, and users.

The US base salary range for this full-time position is $125,000-$178,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Responsibilities:

• Drive feature changes using data-motivated insights by analyzing large data sets on users behaviors to identify opportunities for improvement.
• Optimize front-end code and tools to meet user needs by working with engineers to refine code and tools, and ensure that they are correct and appropriate for user needs.
• Identify, recommend, and prioritize new web features and applications by working with business leaders and product managers to understand user needs, and developing plans for new features and applications.
• Work with cross-team stakeholders to understand the user experience by conducting user research, and work with engineers, product managers, and other stakeholders to ensure that the user experience is optimized.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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