Strategy And Operations Lead, APAC Customer Engineering

Strategy And Operations Lead, APAC Customer Engineering

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

As a Go-To-Market Strategy and Operations Lead, you will be a part of the APAC Strategy and Operations team. In this role, you will support the Head of Strategy and Operations Lead for Customer Engineering (CE) in driving the priorities of the CE organization, partnering directly with the Vice President (VP) and Directors of the CE organization, and guiding the organization with planning and execution. You will also help drive initiatives for the APAC VP of the CE organization.

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Responsibilities:

• Partner with the Customer Engineering leadership team in APAC to develop the organization's strategy, becoming an integral part and a trusted advisor to the leadership team.
• Drive the business forward by developing and executing initiatives to accelerate growth, and grow the business to implement initiatives in an organization.
• Establish and structure the way we work, through operational flow of business, metrics, insights, and reporting.
• Help run the business for the Customer Engineering organization, own processes like business reviews and planning, and foster collaboration and standard procedures sharing within the region.
• Identify opportunities to improve existing processes, and help drive up the productivity of the Customer Engineering team.