Strategy And Operations Lead, Ads Policy, Go - to - market - United States Or Toronto

Strategy And Operations Lead, Ads Policy, Go-To-Market - United States Or Toronto

In this role, you will provide business critical insights using analytics, ensure cross-functional alignment of goals and execution, and help teams drive strategic partnerships and new initiatives forward. You will stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

You will combine excellent business acumen with distinctive project management capabilities. You will analyze strategic issues, define next steps, and confidently communicate with executive stakeholders. You will gain invaluable experience in this high impact and dynamic role as you play an instrumental part in defining the strategy for the customers on the Americas Ads Policy Team.

The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

Responsibilities:

• Lead the development and execution of the Americas (AMER) regional strategy for the Ads Policy customer experience pillar.
• Partner with sales executives and leaders across Global GTM, Trust and Safety, and gTech Customer Experience to reduce ecosystem friction and scale policy operations.
• Manage complex deployments, from restrictive policy launches to anti-scam interventions, that protect the users while enabling business growth.
• Own and drive critical improvements for Ads policy management, focus on systematic efficiency and operational excellence.
• Strengthen the client relationships through targeted enablement and ensure high-impact escalations are resolved effectively.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.