Manager II, Facilities Services

Manager II, Facilities Services

Advanced experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

Minimum qualifications:

• Bachelor's degree or equivalent industry experience.
• 10 years of experience in corporate real estate and workplace experience, including facilities operations, design development, and project management of corporate real estate assets.
• Proven experience managing large-scale outsourced service provider models, leading at scale to provide high quality execution.

Preferred qualifications:

• Excellent communication and interpersonal skills, with strong capability presenting both verbally and through slides.
• Demonstrated capability leveraging AI tools to deliver efficiencies and enhancements in an enterprise environment.

About the job:

In this role, you will serve as the primary point of accountability and provide strategic leadership for one of Google's dynamic portfolios. You will work within the Real Estate and Workplace Services (REWS) organization to develop a goal and strategic roadmap for your region in the Bay Area, identifying opportunities to elevate services or implement efficiencies using AI tools. You will manage service delivery through data-driven insights with a focus on enabling business needs. Additionally, you will oversee day-to-day workplace operations—including Facility Operations, Food, Health and Performance (e.g., fitness), and Events—to ensure an integrated workplace experience. You will lead both Googlers and an ecosystem of extended workforce service providers to ensure service delivery by governing strategic relationships, setting objectives, and ensuring accountability. You will also ensure the San Jose workplace provides an exceptional experience through stakeholder influence and collaborative partnerships.

The US base salary range for this full-time position is $205,000-$285,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities:

• Manage the North San Jose REWS portfolio.
• Coordinate global Centers of Excellence (COEs) and cross-functional teams to integrate planning and workplace services while meeting budget and project timelines.
• Govern supplier performance and implement Bay Area improvement strategies.
• Partner with peers to ensure service delivery and set benchmarks for regional extended workforce partners.
• Nurture REWS partnerships with regional leadership, owning site strategy messages and building consensus.
• Collaborate with Engineering, People Ops, and Finance to ensure cohesive, service delivery across all essential and integrated organizational touchpoints.
• Manage workplace experiences (Facilities, Food, and Fitness) to support productivity and well-being.
• Partner with design to prototype and test hybrid innovations utilizing regional spaces.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.