Fleet Service Technician - Iberia

Fleet Services Technician

At Goodyear Iberia we want to expand our team, specifically we are looking for a person who wants to grow with us, adding value within Total Mobility department.

Primary Purpose of the Position

Goodyear Total Mobility: Communicate, support, and coordinate our quality service provided by Goodyear's Service Providers for Goodyear contracted fleets.

Reporting on mileage analysis while bearing the responsibility for giving approval to the work of Service Providers, with particular emphasis on cost-effectiveness and appropriate service level.

Principal Duties and Responsibilities

• Tire management, control, monitoring all the tires so they are used correctly (reuse where relevant).
• Establishing guidelines and service policies to achieve the best mileage performance. Service Providers: working with them to be sure that a high standard of quality service is provided, enabling this through effective communication, improvement plans, and use of technological applications.
• Coordinating with fleets points of contact, enabling the provision of quality service. Tire maintenance services: auditing, controlling, monitoring and analyzing the services provided.
• To register and promote the registration of the shipment and monitoring of demounted tires for recycling and retread, via e-Casing application.
• To promote the use and training of our mobility solutions, and to follow up and analyze data provided by our reporting tools, with a view to optimizing and improving our profitability.
• Have a proactive approach to the use of our reporting tools, auditing service reviews in order to develop and implement service improvement plans.

Requirements

• Medium grade vocational training or similar.
• Post-Sale Service for truck and fleet tires (nice to have).
• Tire transport industry knowledge (nice to have).
• Microsoft Office (user), Excel (preferably Advanced), Internet (user), Apps (user).
• This position should be based in Madrid area/nearby with availability to travel (70%).
• Flexibility, communication skills, analytical skills, agile approach to day to day activities.
• Languages: English is highly valued.

What we offer

• Good working environment
• Development in a multinational environment.
• Opportunities for professional development in the company.
• Possibility of continuous training.
• Attractive benefits package.

Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.