View All Jobs 1580
Customer Support Expert - Remote Eligible
Build strong, long-lasting relationships with customers to become an advocate for the GlossGenius brand.
Remote
Junior
1 month ago
GlossGenius
Software & embedded fintech for small business owners
Job is no longer active
4 Similar Jobs at GlossGenius
✨ About The Role
- The role involves providing customer support throughout the entire customer journey, resolving issues via phone and text to ensure customer satisfaction
- Building product knowledge to effectively respond to customer inquiries and deliver faster product value
- Collaborating with a dynamic team to achieve company goals such as customer acquisition and retention
- Identifying areas of opportunity to improve resources and support tools for customers
âš¡ Requirements
- Experience in a customer-facing role, preferably in a SaaS environment, with a track record of driving customer satisfaction and meeting performance standards
- Strong written and verbal communication skills, adaptable to various communication styles
- Ability to work well in a team, self-starting in a fast-paced startup environment
- Prior experience in a similar role, understanding the importance of personalized support and building strong customer relationships
Customer Support Expert - Remote Eligible
Remote
Support
Job is no longer active
About GlossGenius
Software & embedded fintech for small business owners