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Business Operations Associate
Manage and scale operations for new beta features to enhance customer experience.
New York
Junior
$80,000 - 90,000 USD / year
1 week ago
✨ About The Role
- As a Business Operations Associate, you will manage beta programs for new products and features within the Growth Verticals.
- Your goal will be to reduce customer pain points and fuel the growth of the GlossGenius business.
- You will work closely with Product Managers, Customer Experience, and Partnerships while interacting directly with customers.
- Building relationships with key customers to gather feedback and identify user trends will be a significant part of your responsibilities.
- You will partner with engineering to scale operations through automation and tooling as beta features grow and evolve.
âš¡ Requirements
- The ideal candidate will have 1-2 years of professional experience in tech, consulting, finance, or operations.
- A proven ability to tackle ambiguous problems and find creative solutions is essential for success in this role.
- Experience in developing and managing client or customer relationships is highly valued.
- The candidate should be a jack-of-all-trades, willing to roll up their sleeves to get things done.
- Collaboration with product managers, engineers, and other cross-functional teams is crucial for developing new products and scalable processes.
About GlossGenius
Software & embedded fintech for small business owners