Support Software (H/F)

Support Software

Le Support Software est le garant de la maintenance et de l'évolution des logiciels Glory. Son rôle consiste à répondre aux besoins des Clients.

Responsabilités Principales

Développement

• Gestion des développements en interne
• Aide aux développements des clients et partenaires dans l'interfaçage de nos solutions Hardware
• Maintenance des développements existants

• Aide au déploiement ou aux mises à jour des solutions
• Réalisation de scripts

• SQL Server
• Postgres
• SQL Lite

• Gestion des incidents et suivi
• Communication avec les équipes au Japon
• Analyse de log, détermination des causes et proposition de solutions

• Rédaction de documentation
• Formations (dont réalisation de supports)

Formations, Expériences Et Compétences

Formations

De formation supérieure en informatique, Bac +5.

Justifier d'une expérience minimum de 4 à 5 ans dans le domaine. Les profils juniors sont également acceptés.

• Anglais courant

• .Net (notamment C#)
• C++ (maintenance d'existants Visual studio 6.0 / mfc)
• Windev, Java (pour support aux partenaires)
• Orienté web (javascript / nodejs)
• Python

• Concepts réseau (TCP/IP, DNS, DHCP)
• http/https
• SOAP/XML
• REST/json
• Connaissances en sécurité (notamment certificats)

• Windows
• Connaissances Linux, Android, iOS est un plus
• Connaissance des outils de bureautique Microsoft Office

About Glory

Global Leaders in Customer Experience Automation

With a culture rooted in innovation, each day Glory's people are transforming our customer's businesses. Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. That's a reputation we've earned by combining our pioneering software and hardware with our dynamic people. Because alongside our technology, it's our people who are driving our successes.

Why Join Us

Here at Glory, our ambitions are as big as yours. And that's why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That's because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people. Across vibrant and collaborative workplaces, you'll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation.

Glory Values

The Glory Values are our ethos of working together, diversity and innovation: a practical blueprint of how we work together. We live our values wherever we are – with both colleagues and customers. Glory Values help us meet new challenges and exceed expectations. And they help us further our skills and work with trust and respect.

• Customer Delight. We put our customers first.
• Integrity. We do the right thing, always.
• Innovation. We embrace new challenges and share the future.
• Speed. We move fast, that's how we stay ahead.
• Diversity & Respect. We value the strength in our differences.
• Teamwork. We succeed together.

Our Hiring Process

Stage 1: Applied

Stage 2: Review

Stage 3: Interview

Stage 4: Hired

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.