PR List Support Clerk (hybrid - Waco, TX)

PR List Support Clerk (Hybrid - Waco, TX)

At American Income Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.

Role Overview:

Could you be our next PR List Support Clerk? American Income Life is looking for a PR List Support Clerk to join the team!

In this role, you will be responsible for performing clerical duties required by the department to maintain workflow.

This is a hybrid position located in Waco, Texas (WFH Monday & Friday, In Office Tuesday-Thursday).

What You Will Do:

• Transmit mailing list files to Globe for NCOA (National Change of Address) processing; receive returned NCOA files, clean files based on NCOA codes.
• Establish and communicate necessary permissions for client groups to upload member mailing lists.
• Utilize software to convert PDF mailing lists to Excel; clean and format resulting lists for mailing purposes.
• Data entry of lists not suitable for PDF conversion.
• Submission/upload of lists into PR mailing software program.
• Review lists for unwanted PII content.
• Provide support to PR List Coordinators to prepare mailing lists, including list cleaning, removal of duplicates, and removal of previous responders.

What You Can Bring:

• Minimum typing requirement of 30 wpm.
• Must possess a High School diploma or equivalent thereof.
• Ability to operate standard office equipment as well as various software packages required by the department.
• Ability to understand and apply a variety of oral and written instructions.

How American Income Life Will Support You:

• Competitive compensation designed to reflect your expertise and contribution.
• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
• Robust life insurance benefits and retirement plans, including a pension plan.
• Paid holidays and time off to support a healthy work-life balance.
• Parental leave to help our employees welcome their new additions.
• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
• Company-paid counseling for assistance with mental health, stress management, and work-life balance.
• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
• Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At American Income Life, your voice matters.