QA Engineer III

Quality Assurance Engineer III

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Job Description

As a Quality Assurance Engineer III, you will develop and execute API, UI, and automated tests and help ensure a high-quality experience for an internal, centralized API used to connect point-of-sale systems. Being able to quickly orientate testing yourself based on exploratory testing and becoming a subject matter expert (SME) for the services within our purview, collaborating with internal teams to troubleshoot issues and improve reliability.

What will you be doing?

• Work in an Agile (Scrum) environment.
• Understand, execute, and maintain test cases across core products and platforms.
• Drive quality for product features by assessing risk and ensuring high-quality releases.
• Prioritize defects/issues and follow through on resolution.
• Partner with internal teams to troubleshoot issues and develop playbooks for future support.
• Review requirements, specifications, and technical design documents and provide timely, meaningful feedback.
• Develop and execute test plans and support user acceptance testing (UAT) across multiple applications and platforms.
• Participate in reviews, freely giving and receiving constructive feedback.
• Attend (and as needed, lead) Scrum meetings.
• Become a subject matter expert for support, solving problems and helping internal teams with technical and process-related issues.
• Manage internal support requests—answering questions and resolving issues related to users, integrations, and data.
• Working knowledge of AI workflows and use cases

What are the requirements?

• Associate degree or higher in Information Systems, Computer Science, Web Systems, or a related field—or equivalent QA experience.
• 2+ years of hands-on experience working as a QA Engineer (or similar QA role).
• Solid understanding of system, acceptance, regression, and integration testing, as well as quality processes, standards, and procedures.
• Strong knowledge of testing methods (e.g., black-box testing, integration testing).
• Knowledge of Postman, Cypress, and other automated testing tools
• Knowledge of Context Driven Testing/Rapid Software Testing
• Knowledge of AWS cloud services
• Ability to communicate at an intermediate level in English.
• Proven ability to manage and prioritize multiple, diverse projects simultaneously.
• Ability to translate test scenarios into detailed, repeatable test steps (including test data requirements).
• Ability to change priorities quickly and the capacity to handle multiple tasks.
• Detail oriented with strong organizational and time management skills
• Ability to work with minimal supervision on moderately complex projects

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.