Infrastructure Engineer

Infrastructure Engineer

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Position Summary

We are seeking a highly skilled Infrastructure Engineer to join our Technology Operations group in Dublin. This is a hands-on engineering role with strong elements of operational engagement and technical ownership.

The successful candidate will provide expertise across Google Cloud Platform (GCP), VM Infrastructure, Terraform, Kubernetes, and configuration management tools (Ansible or equivalent), while helping to define and drive Infrastructure standards, resilience, and reliability.

The role spans build, run and operations of our cloud & vm environment, supporting the full lifecycle from infrastructure-as-code through to day-to-day operations, on-call, and continuous improvement initiatives.

Key Responsibilities

1. Cloud Infrastructure Engineering

• Implement, and operate GCP infrastructure using Terraform (IaC) and Kubernetes (GKE / container orchestration).
• Own infrastructure configuration management (Ansible or equivalent).
• Ensure security, scalability, and high availability across infrastructure platforms.
• Support cloud cost optimisation and capacity planning.

2. Operations & On-Call

• Participate in the on-call rotation, providing tier-3/4 support for critical infrastructure services.
• Participate in incident response and root-cause analysis for infrastructure and cloud issues.
• Drive automation of monitoring, alerting, and remediation workflows.

3. Technical Governance & Standards

• Define, document, and enforce minimum technical standards across the Infrastructure, VM & Cloud landscape.
• Establish / Implement "Ready for Service" and service acceptance criteria for all new projects.
• Enhance / Implement existing processes for vulnerability management, patching, and change control.

4. Delivery & Process Improvement

• Partner with cross functional teams to align delivery models (Kanban for BAU, Agile for projects).
• Jira governance for Infrastructure projects — workflow / agile methodology.
• Produce technical assessments / documentation upholding standards and providing recommendations for management.

5. Cross-Team Collaboration

• Act as a technical point of contact for Infrastructure teams.
• Provide ownership in workshops, technical design reviews, and operational readiness sessions.
• Support knowledge sharing, mentoring, and technical upskilling within the team.

Core Deliverables

• VM & Cloud Provisioning
• Build and manage GCP compute instances, storage, and networking using Terraform.
• Harden / Patch / Maintain VM images for Linux and Windows workloads.
• Implement monitoring, logging, and backup policies for VM fleets.
• Kubernetes Operations
• Deploy and maintain Kubernetes clusters (GKE).
• Configure namespaces, RBAC, ingress controllers, and service mesh as required.
• Build and deploy containerised workloads; manage scaling, upgrades, and patching.
• Troubleshoot pod, node, and networking issues in production clusters.
• Configuration Management (Ansible)
• Write and maintain Ansible playbooks and roles for VM and cluster configuration.
• Automate patching, security hardening, and system updates.
• Standardise environment builds and enforce consistency across dev/test/prod.
• Monitoring & Reliability
• Implement and tune alerting rules (Stackdriver/Prometheus/Grafana).
• Perform root cause analysis for incidents and feed improvements back into IaC.
• Create runbooks and playbooks for common operational scenarios.
• On-Call & Incident Response
• Participate in on-call rotation for infrastructure and cloud services.
• Lead troubleshooting during critical incidents and restore service quickly.
• Document incident findings and implement automation/preventative fixes.
• Day-to-Day Ops
• Track and remediate vulnerabilities, including OS/kernel upgrades.
• Optimise resource usage and costs through tuning and automation.

Required Skills & Experience

Technical Expertise

• 5+ years' experience as an Infrastructure Engineer, SRE, or Cloud Engineer in enterprise environments.
• Proven expertise in Google Cloud Platform (GCP) / AWS.
• Strong skills in VM workloads, Terraform (IaC) and Kubernetes (GKE or equivalent).
• Hands-on with Ansible (or equivalent configuration management).
• Broad knowledge of networking, databases, Linux systems, and hybrid infrastructure.
• Experience with monitoring, observability, and incident response tooling.

Delivery & Process

• Demonstrated success implementing Kanban and Agile delivery within Infra/Cloud Ops an advantage.
• Ability to document and enforce technical standards.
• Proven track record of improving operational performance and cross-team delivery.

Soft Skills

• Strong communicator — able to influence both technical engineers and senior stakeholders.
• Organised and pragmatic, with strong ownership and accountability.
• Collaborative style — balances governance with delivery speed.

Preferred Qualifications

• GCP Professional Cloud Architect or equivalent certification or equivalent hands on Experience.
• Experience in regulated environments (PCI-DSS, ISO, SOC2, etc.) an advantage.
• DevOps / SRE hands on experience.

Engagement Details

• Location: Dublin (Hybrid – typically 2 days in office / 3 days remote).
• Contract Type: Full-Time, Permanent.
• Working Model: Hands-on engineering.
• On-Call: Participation in rota with additional allowance.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.