Customer Service Representative

Join Our Dynamic Team In Prague

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

What We Are Looking For:

We are looking for a reliable colleague to provide administrative and coordination support for business processes.

What You Will Do:

• Check and process contractual documents and requirements in internal systems
• Maintain and check data in end systems
• Communicate with business representatives and partner banks
• Ensure data adjustments for existing client-traders according to precisely defined rules
• Meet internal time standards and commitments according to contractual agreements
• Actively cooperate across departments and support the smooth operation of the company

What You Need:

• High school education
• Sense of detail, planning ability, and a systematic approach
• Independence, consistency, and responsibility
• Knowledge of MS Office (Outlook, Word, Excel, internet)
• Customer orientation and willingness to collaborate
• Communicative English (verbal and written)
• A naturally welcoming but assertive approach to solving tasks

What We Offer:

• Annual bonus up to 10%
• Contribution of 18,000 CZK per year for vacation, sports, etc.
• Hybrid work mode (1 day per week at home office)
• Flexible working hours
• 5 weeks of vacation + 5 additional days off
• Meals worth 123 CZK per day fully covered by the employer
• Contribution to pension insurance 2,500 CZK per month after probation period
• Language courses options if needed
• Soulmio services: unlimited access to online anonymous consultations with psychotherapists
• Online medical consultation with uLékaře
• Snacks at workplace
• Work location in Prague 10 - Strašnice, near metro A - Strašnická station

Neváhejte nám zaslat Váš životopis!

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.