Develops and modifies process formulations, methods and controls to meet quality standards. Typically performs one or more of the following in capacity of either an individual contributor (as directed and/or independently), or as a manager:
See description for career level for general proficiency levels pertaining to Job Complexity, Accountability, Relationship Focus, and Knowledge, Skills & Abilities. These proficiency levels apply to all career levels. Some requirements may vary locally.
Job Complexity
Works on ongoing assignments and a wide range of tasks requiring multiple skills. Applies advanced technical knowledge in use of resources. Proactively identifies and clarifies problems within own work area. Assesses alternative solutions from a defined number of options. Works on more complex processes, systems and equipment.
Accountability
Coordinates information exchange and builds working relationship with manager and co-workers to accomplish work steps and to solve problems. Provides informal technical support and on-the-job training on specific tasks to new team members. For Technical roles: Requires some interaction outside of the immediate department to exchange information and accomplish tasks (e.g. with internal customers/suppliers). Requires minimal interaction with others outside of the company. Provides informal technical support to new team members. For Corporate functions: Requires cross-functional interaction to exchange information and accomplish tasks. May communicate globally within own function. Requires minimal interaction with others outside of the company.
Relationship Focus
Leverages working relationships with manager and co-workers to streamline work processes and complete projects/assignments. Exchanges information effectively in a concise and logical way. For Technical roles: Communicates and collaborates with co-workers within and outside the department. May exchange information with others outside of the company. Provides formal training and constructive input to team members. For Corporate function: Communicates and collaborates with: Local and global co-workers within the function and/or cross functionally; Internal and external customers and/or suppliers to provide service and support on an ongoing basis.
Knowledge, Skills & Abilities
Has substantial understanding of the job and the knowledge and skills to complete a variety of tasks. Applies experience (including project experience) to complete assignments in an effective and resourceful manner. Leverages soft skills to support more junior level colleagues. Applies appropriate language skills; may require English as business language or other language skills based on regional need. Typically requires higher education or specialized training or certification.