Develops and modifies process formulations, methods and controls to meet quality standards. Typically performs one or more of the following in capacity of either an individual contributor (as directed and/or independently), or as a manager:
See description for career level for general proficiency levels pertaining to Job Complexity, Accountability, Relationship Focus, and Knowledge, Skills & Abilities. These proficiency levels apply to all career levels. Some requirements may vary locally.
Job Complexity: Works on ongoing assignments and a wide range of tasks requiring multiple skills. Applies advanced technical knowledge in use of resources. Proactively identifies and clarifies problems within own work area. Assesses alternative solutions from a defined number of options. Works on more complex processes, systems and equipment.
Accountability: Coordinates information exchange and builds working relationship with manager and co-workers to accomplish work steps and to solve problems. Provides informal technical support and on-the-job training on specific tasks to new team members. For Technical roles: Requires some interaction outside of the immediate department to exchange information and accomplish tasks (e.g. with internal customers/suppliers). Requires minimal interaction with others outside of the company. Provides informal technical support to new team members.
For Corporate functions: Requires cross-functional interaction to exchange information and accomplish tasks. May communicate globally within own function. Requires minimal interaction with others outside of the company.
Relationship Focus: Leverages working relationships with manager and co-workers to streamline work processes and complete projects/ assignments. Exchanges information effectively in a concise and logical way. For Technical roles: Communicates and collaborates with co-workers within and outside the department. May exchange information with others outside of the company. Provides formal training and constructive input to team members.
For Corporate function: Communicates and collaborates with: Local and global co-workers within the function and/or cross functionally; Internal and external customers and/or suppliers to provide service and support on an ongoing basis.
Knowledge, Skills & Abilities: Has substantial understanding of the job and the knowledge and skills to complete a variety of tasks. Applies experience (including project experience) to complete assignments in an effective and resourceful manner. Leverages soft skills to support more junior level colleagues. Applies appropriate language skills; may require English as business language or other language skills based on regional need. Typically requires higher education or specialized training or certification.