Staff Salesforce Engineer - CRM Systems - Remote Eligible

Staff Salesforce Engineer - CRM Systems

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An Overview Of This Role

We're looking for a Staff Salesforce Developer who thrives on solving complex business challenges through innovative technical solutions. In this role, you'll be the technical architect and hands-on developer responsible for transforming our Lead-to-Cash ecosystem. You'll spearhead critical Go-To-Market initiatives, drive complex implementations, and build enterprise-scale solutions that directly impact revenue operations.

As a key member of our Salesforce GTM engineering team, you'll bridge the gap between cutting-edge technology and business strategy, working directly with executive leadership to shape how we sell, price, and deliver our products. This isn't just a development role; you'll be a technical leader, mentor, and strategic partner who owns the full lifecycle of mission-critical Salesforce implementations.

What You'll Do

• Lead hands-on development of sophisticated pricing rules, product configurations, advanced approval workflows, and custom Apex/LWC solutions for business-critical applications
• Take complete ownership of Salesforce Sales Cloud solution design and implementation, ensuring scalability, performance, and long-term stability across complex projects
• Drive custom Go-To-Market (GTM) initiatives by building custom components or systems to supplement and enhance standard CPQ functionality
• Support Quote-to-Cash (QTC) transformation initiatives with comprehensive understanding of Lead-to-Cash processes
• Partner closely with business leaders to understand strategic goals and translate them into actionable technical roadmaps
• Act as technical expert and mentor for the Salesforce GTM engineering team, coordinating activities and elevating team capabilities
• Coordinate complex technical projects from conception to delivery, managing dependencies and ensuring successful outcomes
• Apply sound technical judgment in determining when to leverage commoditized platforms versus building custom solutions

What You'll Bring

• 6+ years of hands-on Salesforce development experience with deep expertise in Apex, Process Automation, Lightning Web Components (LWC), and SOQL
• 5+ years building enterprise-grade applications with custom application development using modern frameworks
• Proven experience in architecture, design, and implementation of high-complexity projects for Sales Cloud, CPQ, Service Cloud Console, and related systems
• Strong background in developing secure solutions that leverage native Salesforce practices for data protection and compliance
• Hands-on experience with CI/CD pipelines, Salesforce DX (SFDX), and deployment tools such as Gearset and Copado
• Proven track record designing and scaling enterprise systems that handle high-volume operations

Technical Excellence:

• Strong commitment to writing clean, testable, and maintainable code with focus on building scalable, resilient systems
• Excellent communication skills for translating complex technical concepts to business stakeholders
• Passionate about mentoring team members and driving a culture of technical excellence and knowledge sharing

Preferred Qualifications:

• Salesforce Platform Developer II certification and CPQ Specialist certification
• Additional Salesforce certifications relevant to Sales Cloud, Service Cloud, or advanced development specializations

The Enterprise Applications team is responsible for GitLab's critical business applications including ServiceNow, Salesforce, Zuora, Netsuite and many others. This team will be an important part of GitLab's ability to scale as an organization. This includes introducing new systems features and capabilities while maintaining the existing production environment for scalability and compliance.

How GitLab Will Support You:

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.