Director, Commercial Operations - Nordics

Director, Commercial Operations

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

The Director, Commercial Operations is a senior leadership role within Gilead Nordics, accountable for driving commercial excellence, innovation, and operational effectiveness across the affiliate. The role partners closely with the General Manager and Nordic Leadership Team to translate strategy into execution, strengthen data-driven decision-making, and continuously evolve the commercial operating model across therapeutic areas.

Operating in a complex matrix environment, the role enables sustainable growth, productivity, and compliance across the affiliate.

Key Accountabilities

Commercial Strategy, Execution & Innovation

• Drive innovation through advanced analytics, digital enablement, and new commercial operating models.
• Identify, pilot, and scale initiatives that improve sales effectiveness, customer engagement, and omnichannel execution.

Sales, Marketing & Trade Operations

• Lead sales force effectiveness, including targeting, segmentation, territory design, and incentive compensation.
• Own forecasting, business planning, and performance monitoring processes.
• Lead and manage the Trade Operations team, ensuring robust trade governance and compliant management of contracts, discounts, rebates, and customer terms across the Nordics.
• Act as a strategic partner to Business Unit Directors and regional stakeholders, providing insights and operational guidance.

Financial & Resource Management

• Manage Commercial Operations budgets, forecasting, and expense governance.
• Partner with Finance to optimize resource allocation and balance innovation investment with financial discipline.

People Leadership & Culture

• Lead and develop the Commercial Operations organization, fostering accountability, inclusion, and innovation.
• Build future-ready capabilities through talent development, clear role accountability, and effective change management.

Governance & Compliance

• Ensure all activities comply with Gilead policies, local regulations, and industry standards.
• Drive continuous improvement of processes, tools, and governance models.

Knowledge, Experience & Skills

• Extensive experience (+10 years) in commercial operations within pharmaceuticals or healthcare, including leading change or transformation
• Strong expertise in sales effectiveness, forecasting, analytics, and financial management.
• Proven ability to influence senior stakeholders and lead in a matrix organization.
• Excellent communication skills in English; strong digital and analytical capability.

Equal Employment Opportunity (EEO)

It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual's gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.