Sales Development Representative – New York

Experience: 2+ years
Salary: $80K - $140k OTE + Commission

About Giga

At Giga, we’re revolutionizing enterprise customer support by deploying AI agents that resolve over 1 million customer tickets monthly via voice and chat. Industry leaders like DoorDash trust our AI to navigate complex, real-world conversations with clarity, accuracy, and scalability.

With multi-year contracts secured and strong investor backing from YC President Garry Tan, Nexus Venture Partners, and other top investors, we’re scaling fast to meet skyrocketing demand.

About the Role

We’re looking for a driven, ambitious, and experienced Sales Development Representative (SDR) to be the first point of contact for prospective customers. If you’re great at prospecting, thrive in a high-energy environment, love talking to people, and are motivated by challenges and growth, this role is for you.

What You’ll Do

• Conduct outreach to potential customers through various channels. We have seen the highest conversion rates with cold calls and lead our campaigns with calling, if you don’t like calling this is likely not the best fit. We also do some unique and intelligent things on the email/social sequencing side.

• Qualify leads and schedule appointments for Account Executives

• Research accounts, identify key players, and generate interest in our products and services

• Achieve monthly quotas of qualified opportunities and scheduled meetings

Who You Are / Must-Haves

• Have executed sequences with a best-in-industry reply rate

• Experience prospecting $100k+ contracts

• Know how to get replies from VPs / CXOs

• 2 years of experience in sales

• Played sports in high school, college or both and are team oriented

• Seek continuous self improvement

Perks & Benefits

• Competitive total compensation

• Equinox membership

• Full health, dental, and vision coverage

• On-demand snacks, coffee, and Doordash Credits

• Ubers covered home
  

Interview Process

• Intro call with hiring lead (20 min)

• Live roleplay and scenario session with AE (45 min)

• In-office trial day