Manager, Group Product Management – Field Service

Manager, Group Product Management – Field Service

Geotab® is a global leader in IoT and connected transportation and certified "Great Place to Work™." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab.

Who You Are

We are always looking for amazing talent who can contribute to our growth and deliver results! As part of that commitment, we are excited to share an opportunity for a Manager, Group Product Management – Field Service.

You are a seasoned product leader who understands that in this segment, the service is the product. You possess deep domain expertise in Field Services from foundational operations such as pest control, plumbing, HVAC to dynamic workforce optimization and view software as the indispensable backbone of your customer's revenue operations.

You understand the P&L of a Field Service fleet. You understand the impact of saving a truck roll and first call visit resolution translates directly to the bottom line and brand reputation. You lead through influence, not authority. Lacking ownership of the engineering squad, you persuade the Product Solutions team to build the right features using evidence, not rank.

You possess an experimental mindset. You are comfortable with failure and willing to kill a pilot that doesn't work a "Red" decision rather than forcing a launch to save face. You are data fluent. You query data to validate hypotheses. In your world, "I think" is unacceptable; "The data shows" is required. This directly means you are a strategic architect, not a backlog administrator. You define the next generation of solutions that power the global field service economy. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What You'll Do

You will define the "Whole Product" strategy and a 3-year roadmap that prioritizes high-margin, scalable features over low-value custom work. Spending 20–40% of your time externally—conducting ride-alongs, dispatcher interviews, and partner meetings—you will aggregate market data into validated requirements using methods such as PR/FAQs and PRDs. You will end "sales-led" development to drive a "product/market-informed" strategy, identifying clearly where Geotab builds versus where we partner.

Acting as the bridge in the "Tripod" partnership, you will empower Revenue Generation with market knowledge while providing Product Design, Platform & Solutions with clear, validated problems. You will drive execution through influence, compelling Platform and Solutions teams to adopt your roadmap by rigorously proving the market opportunity. You will prove solutions work before engaging development, running manual pilots and concierge MVPs to generate validated "Confidence Scores," ensuring we build only what is proven to sell.

You will build, mentor, and coach a high-performing team of 2–3 Product Managers, providing the strategic guardrails and cultural foundation necessary for the group to thrive. You will ensure a seamless flow from Market Need to Solution Build to Sales Execution.

How You'll Make An Impact

• Responsible for product roadmap development for product portfolio along with the individual Product Managers; establishes roadmap priorities and alignment to company strategy.
• Encourages a culture that values and prioritizes research-backed and customer-focused practices.
• Develops relationships with key internal & external stakeholders.
• Hiring, resource management and mentorship to Product Managers to help grow their skills, expertise & knowledge.
• Contribute to helping develop and improve processes of the overall product management team in conjunction with other Product Leaders to enable overall success of the team.
• Create a workplace culture that is consistent with Geotab's mission, vision, and values.
• May take on individual contributions to product development as needed.
• Provide expert project leadership and guidance to the team as SME.
• Oversee the activities and performance of direct reports:
• Provide direction, coaching and mentorship to the team.
• Engage in the development of the team by coaching, providing feedback, identifying areas of growth and training opportunities.
• Collaborate and support employees during the performance management process, meeting KPAs and career development planning.

What You'll Bring To The Role

• Extensive experience in Field Services (Speciality trade contractors, Property Services, etc) with a strong grasp of operational realities.
• Proficiency with AI/LLM tools (GPT, Gemini, Claude) and Product Management frameworks.
• The ability to speak the language of P&L and Revenue with executives.
• 8+ years working experience with focus in product management & people leadership valued.
• Experience with product development with strong understanding of customer & market research requirements
• A degree in a STEM program and experience in B2B SaaS environments is considered an asset.
• Strategic mindset, with a keen sense of priorities, along with an ability to pivot as the landscape changes.
• Proven experience leading and managing high performing teams in a cross-functional business matrix environment.
• Experience working within a technical or engineering organization is an asset.
• High accuracy and meticulous attention to detail.
• Able to work well under pressure and respond to fast changing priorities and deadlines.
• Strong project management and organization skills to be able to identify needs, develop solutions and manage products from discovery to launch.
• Excellent verbal and written communication skills, including comfort with delivering presentations and training.
• Must stay relevant to technology and should have the flexibility to adapt to the growing technology and market demands.
• Leadership, coaching and professional development experience in a team-oriented workplace.
• Strong interpersonal relationship building skills.
• Strong analytical skills with the ability to problem solve well-judged decisions.
• A strong team-player with the ability to engage with all levels of the organization.
• Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.

Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

This posting is for an existing vacancy.

Why Job Seekers Choose Geotab

Flex working arrangements Home office reimbursement program Baby bonus & parental leave top up program Online learning and networking opportunities Electric vehicle purchase incentive program Competitive medical and dental benefits Retirement savings program

*The above are offered to full-time permanent employees only

How We Work

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

Geotab verifies candidates' eligibility to work in the United States through E-Verify, an internet-based system operated by U.S. Citizen and Immigration Services.

Other Employment Statements

Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or