Strategic Account Manager

Strategic Account Manager

This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Strategic Account Manager is responsible for the growth and retention of existing accounts to include upsells to a higher level of products/services based on business size and scope. Acts as a resource to team members and may assist with on-boarding of new sales associates.

How you will make an impact:

• Achieves retention and growth targets through expert execution of sales process.
• Cultivates deep trust-based relationships and develops comprehensive understandings of client needs and priorities.
• Acts as a consultative collaborative partner with brokers, consultants, and key decision makers.
• Develops strategic business plans to address broker and/or client needs.
• Conducts broker/agency education on pertinent topics.
• Acts as primary customer contact.
• Coordinates with internal partners to meet and exceed client expectations.
• Drives opportunities for additional growth and product sales.
• Be an industry and product expert at the local, state, and federal level; continuously updates knowledge in a rapidly changing environment.
• Provides consultative and strategic sales knowledge to Large Groups with a solid understanding of client and company objectives.
• Acts as a resource to team members and may assist with on-boarding of new sales associates.

Minimum Requirements:

• Requires a BA/BS and a minimum of 6 years of sales experience; or any combination of education and experience which would provide an equivalent background.
• Sales license required.

Preferred Skills, Experiences and Capabilities:

• Experience with office tools, cloud-based software, social media & collaboration tools strongly preferred.
• Ability to travel throughout the state of GA preferred.
• Client facing experience preferred.
• Account management experience preferred.
• Insurance industry experience preferred.