Sr Field Service Technician

Sr Field Service Technician

As a Sr Field Service Technician here at Honeywell, you will have the opportunity to provide high-level technical support and service to our customers, ensuring the optimal performance of Honeywell products and systems. You will troubleshoot and resolve complex technical issues, perform maintenance and repairs, and provide training and guidance to customers and junior technicians. Your expertise and dedication will drive customer satisfaction and contribute to the success of our service operations. In this role, you will impact the efficiency and reliability of our service operations, enhance customer satisfaction, and support the growth of our business by ensuring the highest standards of service delivery. This position is a night shift position and will require the following schedule: Sunday to Tuesday, 6:30 pm to 7:00 am and every other Saturday.

Key Responsibilities:

• Diagnose and repair complex technical issues
• Perform preventive maintenance on equipment
• Provide technical support and guidance to customers
• Collaborate with cross-functional teams to resolve customer issues
• Maintain accurate records of service activities and customer interactions

YOU MUST HAVE:

• Minimum of 2 years of experience in a technical service or field service role
• Strong technical knowledge and troubleshooting skills
• Ability to work independently and manage multiple tasks
• Availability and willingness to work nights; Sunday to Tuesday, 6:30 pm to 7:00 am and every other Saturday

WE VALUE:

• Associate's degree in Engineering or a related field; Bachelor's degree preferred
• Experience with Honeywell products and systems
• Customer-focused mindset
• Strong problem-solving and decision-making abilities
• Ability to train and mentor junior technicians

BENEFITS:

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

For more Honeywell Benefits information visit: https://benefits.honeywell.com/