Senior Salesforce Business Analyst

Senior Salesforce Business Analyst

Location: Smyrna, GA (Hybrid schedule - candidates that aren't local to Metro Atlanta and will not be considered for this position) Contract Type: Contract-to-Hire Duration: 4-6 months to permanent hire

We are seeking a Senior Salesforce Business Analyst who is not just a "doer," but a difference maker—someone who can drive impact, influence stakeholders, and elevate our Salesforce ecosystem. This role requires a seasoned professional with deep functional expertise and the ability to bridge business needs with technical solutions.

Key Responsibilities

• Serve as a Subject Matter Expert (SME) for Sales Cloud and Service Cloud, ensuring optimal configuration and utilization.
• Partner with business stakeholders to gather, analyze, and translate requirements into actionable technical specifications.
• Facilitate workshops and meetings with non-technical users, ensuring clarity and alignment.
• Perform hands-on data work, including extracting, loading, and validating data within Salesforce.
• Collaborate with development teams to ensure successful delivery of enhancements and integrations.
• Act as a strategic advisor, identifying opportunities for process improvement and system optimization.

Requirements

Must-Have Qualifications

• 10+ years of experience as a Functional Business Analyst, with a strong focus on Salesforce.
• Proven expertise in Sales Cloud and Service Cloud (SME-level knowledge).
• Exceptional communication and stakeholder management skills—able to translate business needs into technical requirements.
• Hands-on experience with data extraction, loading, and manipulation within Salesforce.

Nice-to-Have Skills

• Familiarity with Apex programming (not required, but a plus).
• Experience with Figma for UI/UX collaboration.
• Exposure to other Salesforce products or third-party integrations.

What We're Looking For

• A strategic thinker who can influence decisions and drive change.
• Someone who thrives in a collaborative environment and takes ownership of outcomes.
• A professional who brings energy, leadership, and vision—not just task execution.

**This is a hybrid role (non-negotiable), onsite T-TH in Smyrna. Candidates that aren't located in Metro Atlanta will not be considered for this position**