Senior Manager - Contractual Deal Strategy, Contracting And Risk Support (global Capability Center (GCC) Operate/managed Services/staff Augmentation) - national_office

Risk Manager

The National Office, a key strategic enabler in our new model, is comprised of professionals with various areas of focus that collectively provide mission critical services to support Deloitte's overall success. Whether focused on project financials, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities, these professionals ensure that our firm operates efficiently and that our people are able to effectively serve clients every day.

Work You'll Do

Deloitte Consulting LLP's Quality and Risk Management (QRM) group is seeking a Risk Manager with extensive experience in supporting global managed services deals and contract structuring, drafting customized contractual provisions, and risk review, negotiations, operations, and operational aspects of professional services contracts, with an emphasis on information technology/BPO services in support of US clients with Indian global capability centers (GCCs). The emphasis of this role is related to managed services and staff augmentation services provided in connection with our clients' GCCs. The role will span two functions:

• Deal Desk Support, Contracting, and Negotiations
• Ongoing and Post-Execution Risk Management and Contracting Support
• Knowledge Management and Training Support

A successful candidate will possess these skills:

• Experience with and an authoritative understanding of technology and BPO implementation and delivery, including contractual lifecycles, resource acquisition matters (rebadging, subcontracting at scale, and transfer out), delivery, and the complexities of client organizations
• Proven track record influencing a diverse set of stakeholders and driving common outcomes, with a strong understanding of commercial contracting processes, including terms and conditions
• Outstanding verbal/written communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork
• Excellent leadership skills, including ability to prioritize critical needs, act decisively, and handle a high volume of complex tasks within a given timeframe
• Experience in writing and reviewing scope of work documents, with a focus on incorporating actionable and measurable guidance to address specific risks in contracting and around delivery execution
• Proven willingness to listen and learn, and a consistent record of making and explaining appropriate decisions (even when this leads to tough business discussions)

Qualifications:

• Required: Education: BBA/BA/BS in related field
• Experience Requirements: Minimum 8-10 years of direct contract negotiation for technology services
• Ability to travel up to 25%, on average, based on the clients and industries/sectors you serve
• Preferred: Education: Masters' Degree

The wage range for this role is $175,300-$322,900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.