Sales Support Engineer - Boston Or NYC - Remote Eligible

Sales Support Engineer

Acuity Inc. is a market-leading industrial technology company. Through our two business segments, Acuity Brands Lighting and Acuity Intelligent Spaces, we design, manufacture, and bring to market products and services that make a valuable difference in people's lives. We are looking for a problem solver with an application engineering and/or programming background in BAS controls to help support our network of System Integrators and End-User customers with adoption of the best technology our industry has to offer.

As a Sales Support Engineer you will be the product subject matter expert and dynamic thinker for our Sales Team engaging in various types of support activities including but not limited to: new product introductions, tech focused sessions/webinars/lunch n learns, supporting new customer onboardings, attending industry trade shows, product feature demonstrations, providing supplemental product training, supporting projects that are adopting new technology for the first time, and collaborate with engineering and product teams to stay informed about product capabilities, advancements, and limitations.

This position is remote (work from home) and does require company-paid travel. You will work directly with your System Integrators, End User Customers, and Regional Sales Managers to create and manage your own schedule of commitments.

The ideal candidate for this role would have the following skills: exceptional knowledge and understanding of the Tridium Niagara Framework, a solid fundamental understanding of HVAC systems, ability to think logically and write programs for HVAC control, have a knack for explaining often though as complicated topics in layman's terms, fundamental understanding of protocols such as BACnet, Modbus, Lonworks, and fundamental understanding of MSTP and IP networking.

What will help you stand out: experience with IoT integrations and API's, ability to write code in computer programming languages such as Python, Java, C++, your personal hobbies include tinkering, building, or creating, advanced understanding of IP networking, and experience with Linux and or Docker/Containers.

You will be joining a solutions sales team with an incredible family-like culture. Your peers will be some of the brightest minds in our industry. We look forward to meeting you.